--- title: Store Order Management description: "The **Store Order Management** system helps store owners manage customer orders, track earnings, handle shipments, and monitor sales activity from a centralized store panel. Store owners can access order-related information from two main areas: - **Dashboard** → For quick performance…" url: "https://multivendorx.com/docs/knowledgebase/orders-management/" updated: "2026-05-29" category: Order Management --- # Store Order Management The **Store Order Management** system helps store owners manage customer orders, track earnings, handle shipments, and monitor sales activity from a centralized store panel. Store owners can access order-related information from two main areas: - **Dashboard** → For quick performance insights and recent order activity - **Dashboard → Sales → Orders** → For complete order management and shipment handling This workflow allows sellers to monitor business activity and efficiently process customer orders from start to finish. ## Dashboard Overview When a store owner logs into the store panel, the dashboard displays important business and order-related insights. The dashboard provides a quick summary of: - Store performance - Revenue and earnings - Order activity - Sales reports - Recent customer purchases This helps sellers understand overall business performance without opening individual order pages. [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181130-1024x391.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181130.png) ## Monitoring Store Performance The top section of the dashboard displays key performance indicators for the selected date range. These reports help store owners monitor store growth and sales activity. **Total Revenue** : The revenue section displays the total sales generated during the selected period. Example: Last 30 Days Revenue: `$1,798.00` Previous 30 Days Revenue: `$0.00` This allows sellers to compare current and previous sales performance. **Total Orders :**This section shows the total number of customer orders received. Example: Total Orders: `2` This helps store owners quickly track order activity. **Store Views :**The store views section displays how many visitors viewed the store page. This helps sellers understand customer engagement and store visibility. **Commission Earned :**The commission section shows the seller’s total earnings after marketplace commission deductions. Example: Commission Earned: `$1,508.30` This gives sellers a clear understanding of their actual earnings. [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181303-1024x114.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181303.png) ## Sales Overview The **Sales Overview** section displays a graphical report of store activity. The graph may include: - Earnings - Orders - Sales totals *This visual report helps store owners analyze, over a selected time period :* - Sales trends - Revenue growth - Order performance [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181237.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181237.png) ## Recent Orders The **Recent Orders** section displays the latest customer purchases directly on the dashboard. The table include: - Order ID - Order Date - Product Name - Quantity - Total Amount - Order Status [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181339-1-1024x288.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181339-1.png) ## Accessing the Orders Management Section To manage all customer orders, store owners need to navigate to: *Dashboard → Sales → Orders* This section provides complete order management functionality. Store owners can: - View all orders - Search specific orders - Filter orders by status - Download CSV reports - Open detailed order pages - Manage shipping and tracking information [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181541-1024x325.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-181541.png) [![](https://multivendorx.com/wp-content/uploads/2022/05/order-view.gif)](https://multivendorx.com/wp-content/uploads/2022/05/order-view.gif) ### Managing Orders The **Orders** page displays all customer orders associated with the store. The order table may include: - Order ID - Customer Name - Order Date - Order Status - Order Total - Actions ### Filtering and Searching Orders The Orders page includes filtering and search tools to help sellers quickly locate orders. Store owners can: - View All Orders - View Completed Orders - Search using Order ID - Search using Customer Name ## Downloading Order Reports Store owners can export order information using the **Download CSV** option. The exported file may include: - Order IDs - Customer details - Product information - Order totals - Order statuses - Order dates [![](https://multivendorx.com/wp-content/uploads/2022/05/order-csv-1.gif)](https://multivendorx.com/wp-content/uploads/2022/05/order-csv-1.gif) ### Viewing Order Details Clicking on an order opens the detailed order management page. The order details section displays: - Order Number - Order Status - Order Date and Time - Product Details - Customer Information - Earnings Breakdown - Shipping Information - Order Notes ## Understanding Product Information The order item section includes: - Product Name - SKU - Product Price - Quantity - Tax - Shipping Cost - Total Amount [![](https://multivendorx.com/wp-content/uploads/2022/05/order-product-1024x521.png)](https://multivendorx.com/wp-content/uploads/2022/05/order-product.png) ## Commission and Earnings Breakdown The order page also displays seller earnings. Example: - Commission Earned: `$754.15` - Shipping: `$0.00` - Total Order Value: `$899.00` - Total Earned: `$754.15` This provides transparency regarding seller payouts and marketplace commissions. ## Customer Information Store owners can access complete customer details directly from the order page. The system displays: - Customer Name - Customer ID - Billing Address - Shipping Address - Payment Method Example payment method: - Direct Bank Transfer This information helps sellers process orders correctly. [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-191706-1-1024x506.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-191706-1.png) ## Managing Shipping and Tracking After reviewing the order, the seller can create shipment information directly from the order details page. The shipping section allows sellers to enter: - Shipping Provider - Shipment Date - Tracking URL - Tracking Number After entering the required information, click: - Create Shipment Customers can then use the tracking information to monitor shipment progress. [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-191706-1024x506.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-191706.png) ## Order Notes and Activity Logs The order notes section automatically records important order activities. The system tracks: - Order status updates - Payment changes - Stock reductions - Shipment creation [![](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-192513.png)](https://multivendorx.com/wp-content/uploads/2022/05/Screenshot-2026-05-29-192513.png)