---
title: Approval Queue
description: "## **Brief Description** The Approval Queue in MultiVendorX helps marketplace admins manage all approval-based activities from one centralized location. Instead of reviewing requests from multiple sections separately, admins can monitor and control pending actions directly from a single dashboard. This…"
url: "https://multivendorx.com/docs/knowledgebase/work-board/"
updated: "2026-05-29"
category: Store Management
---

# Approval Queue

## **Brief Description**

The Approval Queue in MultiVendorX helps marketplace admins manage all approval-based activities from one centralized location.

Instead of reviewing requests from multiple sections separately, admins can monitor and control pending actions directly from a single dashboard. This helps maintain marketplace quality, security, and operational control.

**To access the Approval Queue:**

- Go to **MultiVendorX**
- Open **Approval Queue**

Inside this section, admins will find different approval categories based on marketplace activities.

[![](https://multivendorx.com/wp-content/uploads/2024/02/Approval-queue-1024x381.png)](https://multivendorx.com/wp-content/uploads/2024/02/Approval-queue.png)

## Product approvals

The Products section displays products submitted by vendors that require admin approval before becoming publicly available.

Admins can:

- Review submitted products
- Approve marketplace listings
- Reject incomplete or restricted products
- Monitor vendor product submissions

> Important:
> Pending products remain hidden from customers until approved.

Refer to the dedicated [Product Approval documentation](https://multivendorx.com/docs/knowledgebase/product-management-capability/) for complete configuration and workflow details.

## Coupon approvals

The Coupons section manages discount coupons submitted by vendors.

Admins can:

- Review coupon requests
- Approve promotional campaigns
- Reject invalid discounts
- Monitor vendor marketing activity

Refer to the dedicated [Coupon Approval documentation](https://multivendorx.com/docs/knowledgebase/coupon-management/) for complete setup instructions.

## Store deactivation requests

The Deactivation section contains store closure or deactivation requests submitted by vendors.

Admins can:

- Review deactivation requests
- Approve store closures
- Reject deactivation requests
- Monitor inactive vendor activity

Refer to the dedicated [Store Deactivation documentation](https://multivendorx.com/docs/knowledgebase/coupon-management/) for detailed workflow guidance.

## Refund requests

The Refunds section displays customer refund requests that require admin review.

Admins can:

- Review refund requests
- Verify order details
- Approve refunds
- Reject invalid claims

> Note:
> Refund behavior may vary depending on payment gateway capabilities and refund settings.

Refer to the dedicated [Refund Management documentation](https://multivendorx.com/docs/knowledgebase/marketplace-refund/) for complete refund workflows.

## Withdrawal requests

The Withdrawal Requests section manages vendor payout requests when manual withdrawals are enabled.

Admins can:

- Review payout requests
- Verify vendor balances
- Approve withdrawals
- Reject invalid requests

> Important:
> This section is mainly used for manual withdrawal approval workflows.

Refer to the dedicated [Withdrawal Management documentatio](https://multivendorx.com/docs/knowledgebase/store_wallet/#manual-approval)n for full payout configuration details.

## Wholesale Customer approvals

The Customers section manages customer registration approvals, commonly used for wholesale or restricted marketplaces.

Admins can:

- Review customer registration requests
- Approve customer access
- Reject restricted registrations
- Verify customer details

Refer to the dedicated [Wholesale Customer Approval documentation](https://multivendorx.com/docs/knowledgebase/wholesale/#applying-to-become-a-wholesale-customer) for complete setup and workflow instructions.

## Conclusion

The Approval Queue in MultiVendorX provides a centralized moderation system for managing marketplace approvals efficiently.

By organizing vendor, product, customer, financial, and operational requests in one place, admins can maintain better control over marketplace activities and ensure a smoother platform management experience.