Add to Enquiry Cart disappeared on Shop pages & Single Product Page

WCMp Catalog Enquiry

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    • #138038
      kristinubute
      Participant

      HI

      Add to Enquiry Cart & Add to Cart button has disappeared on Shop pages & Single Product Page after upgrade to recent version of Paid plugin. (or maybe it was after upgrading the Base Catalogue Enquiry plugin OR the paid one , not sure which one caused the issue.

      Current client site is using both the “Add to Cart” button for some products AND the “Add to Enquiry button” for other products.

      Not sure HOW to fix this please.
      Please advise HOW to fix this urgently.

      I have duplicated the website on a test server, so the issue is on this site (TEMP SITE).

      Is this a common issue ?
      How do I fix this ?
      Settings in backend seem correct.

      Thanks
      Kristin

    • #138042
      kristinubute
      Participant

      Hi,

      I’ve just rectified it for now, but when I click on “ADD to Enquiry Cart” , I can’t see where the Enquiry Cart is OR where it was added ???
      Very strange.

      Is there somewhere easy I can put the CART as I can’t see it anywhere …

      Thanks
      Kristin

    • #138045

      @kristinubute, we have a widget called “Enquiry Cart”. Use this widget to display the products added in the enquiry cart.

    • #138062
      kristinubute
      Participant

      HI,

      Yes it is in there in Widgets but NOT displaying on live site.

      So I don’t know HOW to fix this.
      Can’t do CSS coding as I can’t see it .

      I have it under widget called “below header”.

      What is the best way to fix this please ?
      As I’m completely stuck

      Thanks
      Kristin

    • #138063
      kristinubute
      Participant

      How can I paste the client link for you to see and help me fix it please ?
      Is there a private section to REPLY to ?

      Thanks
      Kristin

    • #138079

      Hi,
      You can mark your reply as private (see screenshot- https://prnt.sc/ICXp8YTzVUBu )and share the link to us.

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