[Sahil Shaikh]

Hi,

Hope you are doing well,
Whenever an order is placed, an email is sent to the customer. The customer should only receive 1 pdf invoice for his/her name.
While in our case, there are two pdf files attached – https://snipboard.io/JsOSgT.jpg
The email named “invoice-1.pdf” is for Mahl.Qa – https://snipboard.io/nrYawb.jpg
And the email named “invoice51-1 if for the customer: – https://snipboard.io/KPXoH8.jpg

We would like to only show the customer pdf invoice instead of two pdf files.
Please guide us on how to fix this.

Thank you

[GeekyCoder Abhirup]

Hi,
Kindly share us the full setting page of WCMp PDF full screenshot or a video and also make a video of your issue from creating an order.
We will check this on our end and let you know about your issue.

Regards,

[Sahil Shaikh]

Hi,
Thank you for the reply,

The following link shows the settings of our PDF Invoice in WCMP.
https://www.loom.com/share/87d76e1a5c36412cb8cdfd444a92d07b

Regarding the demo order, following loom video shows the email received after placing the order.
https://www.loom.com/share/359fc0aac3e74e17ae511643b9c02897

[Sahil Shaikh]

hello,
any update?

[NerdySupportExpert Moumita]

@Sahil Shaikh, I guess you referring to one invoice from main order, and another one from sub order.

So, now which invoice do you want to stop?

[Sahil Shaikh]

I only need my customer to recieve one invoice which includes all there purchased items.

And same copy goes to our email address so we know the order is placed.

[NerdySupportExpert Moumita]

@Sahil Shaikh, kindly confirm if you want this i.e. only send invoice of the actual order to both admin and customer. So we will stop the sub order invoices.

[Sahil Shaikh]

yes please, go ahead.

[MVX Support Ninja]

As this requires custom code, we need some time.

[Sahil Shaikh]

How long?

[MVX Support Ninja]

Currently our developer is working on a modification, so it will require some time.
We will keep you posted.

[GeekyCoder Abhirup]

Hi,

Kindly add below code to your active theme/function.php

then chek

/*** Disable suborder email to customer ****/
add_filter( ‘woocommerce_email_recipient_customer_refunded_order’, ‘disable_email_for_sub_order’, 10,3 );
add_filter( ‘woocommerce_email_recipient_customer_completed_order’, ‘disable_email_for_sub_order’, 10,3 );
add_filter( ‘woocommerce_email_recipient_customer_on_hold_order’, ‘disable_email_for_sub_order’, 10,3 );
function disable_email_for_sub_order( $recipient, $order, $object ){
if( wp_get_post_parent_id( $order->get_id() ) ){
return;
} else {
return $recipient;
}
}

regards,

[Author]

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