Blank Screen on Commission option dropdown option change – MultivendorX

MultivendorX

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  • Author
    Posts
    • November 30, 2022 at 1:16 PM #147011
      NDSPL
      Participant

      Hello,

      Thank you for wonderful plugin. I am configuring it for my new store for very first time. I think it has all features required make a good marketplace.

      I get blank screen whenever i click on commission link in settings.

      When i clicked the commission for the first time. I got dropdown option to the right. It shows percentage, fixed, and one more option. I clicked on percentage, but value box under this dropdown was missing. I tried all the option one by one but textbox was not appearing to enter the % or fixed amount. So I took the last option and page became blank. Since then, whenever I click on commission, the page is freezed with blank right side area. I am unable to scroll up or down.

      Please suggest how to fix this.

      Thanks,
      Niraj

    • November 30, 2022 at 3:40 PM #147023
      NerdySupportExpert Moumita
      Keymaster

      Hi Niraj, sorry to hear that you have faced this issue.

      It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and MultiVendorX and check again.
      If the issue still exists, please switch to some default theme such as Twenty Sixteen and check again.
      Please do keep us posted so we can help you out.

    • December 2, 2022 at 10:36 AM #147272
      NDSPL
      Participant

      Hello,

      I tried everything as suggested by you. The result is same. Please check attachment. Whole screen is freezed. I am unable to scroll up or down. On refresh there is no change.

      Console screenshot is also attached.

      Regards,
      Niraj

    • December 2, 2022 at 5:09 PM #147287
      Sangita Support Squad
      Keymaster
      This reply has been marked as private.
    • December 7, 2022 at 10:23 AM #147414
      NDSPL
      Participant
      This reply has been marked as private.
    • December 7, 2022 at 12:11 PM #147417
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • December 7, 2022 at 2:26 PM #147419
      NDSPL
      Participant
      This reply has been marked as private.
    • December 7, 2022 at 7:03 PM #147425
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • December 8, 2022 at 2:18 PM #147483
      NDSPL
      Participant
      This reply has been marked as private.
    • December 8, 2022 at 2:19 PM #147484
      NDSPL
      Participant
      This reply has been marked as private.
    • December 8, 2022 at 8:27 PM #147519
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • February 9, 2023 at 3:14 PM #180110
      WCMp Admin
      Keymaster

      We haven’t heard back from you, so we presume this issue has been fixed.
      So we are closing this one.
      If you need any further help, do open another thread.

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