MultivendorX
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AuthorPosts
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March 15, 2023 at 3:06 AM #189315popa_catalin1983Participant
Hello,
We have found another issue with the following area:
Catalog visibility: Store and search results, from “Add product details” section.
This dropmenu is visible for half of a second and don’t have time to select anything.
I’ve added a video and a screenshot to check it out.
MultinvendorX Version 4.0.11, updated last sunday from github.
This issue was present also before the update.Regards,
Marian -
March 15, 2023 at 11:41 AM #189324Sangita Support SquadKeymaster
Sorry to hear that you are facing an issue . We tried to recreate the issue in our end but did not find any such issue . https://watch.screencastify.com/v/bDfCyV8CVv1cnTFebT8y
It seems like there might be some theme / plugin issue in your end . To be sure, deactivate all the plugins except woocommerce and MultiVendorX and check again .
Do keep us posted.-
March 22, 2023 at 1:35 AM #189629popa_catalin1983Participant
Hi @sangita,
tried to deactivate all plugins/modules and left active only multivendorx and Woocommerce.
The result is the same, that area of the page remains active for a split-second and than it dissapears
any other suggestions?Regards,
Marian
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March 22, 2023 at 10:13 AM #189645Sangita Support SquadKeymaster
Hello @popa_catalin1983
I have checked your site and switched to twenty twenty three theme and deactivated all the plugins except woocommerce and MultiVendorX and you can see in the video that catalog visibility : store and search result option is working perfectly fine.https://watch.screencastify.com/v/vl0m5xTI61IQzdjhXgwd
There might be some conflict between your previously active theme Avada and MultiVendorX .Kindly switch to some other theme and check.
If you need any further help please let us know .-
March 22, 2023 at 4:53 PM #189659popa_catalin1983Participant
Hello @sangita and thank you for your reply,
I’ve verified the situation that you presented and indeed it works that way. But we are not interested in rennouncing on the Avada theme, it’s not a solution for us.
I am shure that multivendorX works with different themes and don’t think this issue can’t be resolved.
So, we will need your help in finding a solution to make this cathegory work.Regards,
Marian
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March 23, 2023 at 6:20 PM #189703Sangita Support SquadKeymaster
Hello @popa_catalin1983 our team is looking for a solution for your catalog visibility and supplier page issue . Hopefully that works
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March 24, 2023 at 1:44 PM #189732MVX Support NinjaKeymaster
Hi,
We fixed this issue by adding custom code to your function.php of the current active theme//please add this code in the function.php of the current active theme : add_action('wp_enqueue_scripts', 'my_remove_scripts', PHP_INT_MAX); function my_remove_scripts(){ if(is_user_logged_in()){ $uid = get_current_user_id(); if( is_vendor_dashboard() && is_user_mvx_vendor($uid) && is_user_logged_in() ){ wp_deregister_script( 'underscore' ); wp_dequeue_script( 'underscore' ); wp_dequeue_script( 'chaty-front-end' ); wp_deregister_style( 'fusion-dynamic-css' ); wp_dequeue_style( 'fusion-dynamic-css' ); } } }
CopyCheckout the image – https://prnt.sc/4N4tACOBLuGX
Regards,
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March 27, 2023 at 12:17 AM #189868popa_catalin1983Participant
@sangita @abhirup thank you guys, that fix worked.
We can close this thread now.Kind regards,
Marian -
March 27, 2023 at 1:20 PM #189876Sangita Support SquadKeymaster
Thanks for the update .It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.
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