MultivendorX
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1. When setting the commission: Vendors – Payment – Commission amount – 0 is displayed in the order and the commission itself is not considered. I recorded videos for you and attached them in a hidden one. Please help, maybe I did the wrong settings?
2. In the vendor panel – Orders – If you click on the product name in the order itself – the page breaks (you can see this at the end of the video from the vendor)
2. The logo is not displayed in the personal account – what extension should the file have? I mean the logo in the vendor control panel, the topmost supermenu.
3. Please check the related spam. I sent you a reply but it doesn’t show up. (https://multivendorx.com/support-forum/topic/custom-fields-are-displayed-incorrectly/)
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Hi, our replies are inline :
1. When setting the commission: Vendors – Payment – Commission amount – 0 is displayed in the order and the commission itself is not considered. I recorded videos for you and attached them in a hidden one. Please help, maybe I did the wrong settings?
>> Please goto MultivendorX >> Settings >> Commissions and resave the commission configuration.
After that place an order and check again.
Do keep us posted.2. In the vendor panel – Orders – If you click on the product name in the order itself – the page breaks (you can see this at the end of the video from the vendor)
>> Please do create a staging site and share temporary admin access, vendor access (who is facing this issue) and FTP access.
While sharing the access, don’t forget to mark the response as private.2. The logo is not displayed in the personal account – what extension should the file have? I mean the logo in the vendor control panel, the topmost supermenu.
>> Please upload the logo from MultiVendorX >> Setttings >> Store Dashbaord : https://prnt.sc/zubigViD67_3 -
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The topic ‘commission does not work.’ is closed to new replies.