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Commissions get created after deleting Failed orders

WCMp Core

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    • #143535
      redilson
      Participant

      Hello,

      Failed orders sometimes occur when someone’s card is declined, incorrect code, etc. If they don’t end up completing the order or we get fraudulent purchases, we need to delete those orders.

      While in failed state, no commission is created. However, if you delete the order, commissions get created after you delete it.

      Could you look into a way we can prevent this? Thanks so much.

    • #144462

      @redilson, sorry for the delayed reply.

      We tried to recreate this on our end, but not able to do so.

      Can you please share your staging site’s access so we can check there.

    • #148531

      We haven’t heard back from you. We presume this issue has been fixed, so we are closing this one.
      if you need any further help, please do open another thread.

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