Default wordpress theme messing up with WCMp Dashboard

WCMp Core

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    • #128187
      shaifulrizal579032
      Participant

      I’m using a wordpress theme called eMarket and installed WCMp plugin.
      When the browser shrink to mobile view size , there’s an unstyled primary menu appear at the bottom of WCMp’s dashboard template (please refer screenshot). It disappear in desktop size (view).

      How do I remove this ?
      I’ve been looking around the theme setting and WCMp code but could not find the solution.

      url : https://maarifahmall.com/dashboard/
      username : testuser@test.com
      password : testuser@test.com

    • #128200

      Hi, thank you for getting in touch with us.
      It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
      If the issue still exists,
      Kindly share the admin,ftp access.
      Please do keep us posted so we can help you out.

    • #128211
      shaifulrizal579032
      Participant
      This reply has been marked as private.
    • #128242

      Hi, thanks for sharing the ftp access.
      Kindly share the admin access also.

    • #128246
      shaifulrizal579032
      Participant
      This reply has been marked as private.
    • #128262

      Hi, thank you for the access.
      Kindly provide us some time. Our team will get back to you

    • #128348

      Hi, with the default theme activated I didn’t find any such issue : https://watch.screencastify.com/v/MOl92eOCXM77Xf02OjDl

      Can you please share a video on how to recreate the issue.

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