disfunctional of WC Catalog Enquiry

WCMp Catalog Enquiry

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    • #148700
      fredypaola21
      Participant

      WC Catalog Enquiry works and fails once i uninstall and i reinstall it it will start working again that is on phone the contact form those not work please i need some help is the first time i am having this issue

    • #148720

      Hi @fredypaola21, sorry to hear that you have faced these issues.

      Can you please explain the issues a bit more, with some images so we can assist you accordingly?

    • #148727
      fredypaola21
      Participant

      Thanks for the respond.
      As you can see once customer field the form and click on send it will just stay like that and i will not receive any message making my bounce rate higher and i am losing money on campaign for nothing

    • #148733

      Hi @fredypaola21, it seems like an email server-related issue, as you can see the email is sent https://prnt.sc/A6E6qJGW-Gyu

      But your server is not able to sent this. So, ask them to look into this.

      If you need any help, please let us know.

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