WCMp Mangopay Marketplace
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AuthorPosts
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September 21, 2022 at 12:25 AM #142091estebanchinchilla99Participant
Hello,
There’s an issue where the mobile version is not optimized when going to a Vendor’s page to see the Products and Policies section.
It’s cut off on the right side so you can’t see the full page and you can’t scroll right to see the content either. -
September 21, 2022 at 12:28 PM #142112NerdySupportExpert MoumitaKeymaster
Hi @estebanchinchilla99, we didn’t find any such issue on our end with the default woocommerce theme like twenty.
So it seems like some theme issue. please check whether you are getting the same issue in our other pages.
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September 21, 2022 at 1:20 PM #142119estebanchinchilla99Participant
I see. Is there any kind of code I can try to fix this?
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September 21, 2022 at 6:12 PM #142131NerdySupportExpert MoumitaKeymaster
@estebanchinchilla99, if this is a theme issue, then the theme author will be able to help you out better.
If they need any help from us, let us know.
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September 21, 2022 at 11:48 PM #142148estebanchinchilla99Participant
I had this same issue on desktop and one of your colleagues was able to resolve the issue in this ticket: https://multivendorx.com/support-forum/topic/vendor-storefront-not-showing-full/
Could you please double check?
Thank you
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September 22, 2022 at 10:04 PM #142171NerdySupportExpert MoumitaKeymaster
@estebanchinchilla99, We need small information, are you facing the same issue for category or tax pages?
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September 22, 2022 at 10:21 PM #142174estebanchinchilla99Participant
I don’t have that problem in the category pages
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September 23, 2022 at 8:26 PM #142209NerdySupportExpert MoumitaKeymaster
@estebanchinchilla99, then share the temporary admin, ftp access so we can check.
While sharing the access don’t forget to mark the response as private. -
September 30, 2022 at 12:26 AM #142412estebanchinchilla99ParticipantThis reply has been marked as private.
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September 30, 2022 at 3:56 PM #142429NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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October 13, 2022 at 5:55 AM #142836estebanchinchilla99Participant
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October 13, 2022 at 11:32 PM #142862NerdySupportExpert MoumitaKeymaster
Hi, as you can see the access is still not working, please check : https://fluvid.com/videos/detail/4eo6QUjZeatOV2wVD
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October 13, 2022 at 11:52 PM #142863estebanchinchilla99ParticipantThis reply has been marked as private.
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October 16, 2022 at 12:06 PM #142922NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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October 19, 2022 at 4:29 PM #144013NerdySupportExpert MoumitaKeymaster
@estebanchinchilla99, add this css to your theme’s style.css to fix this issue :
.wcmp-productImg .gray .img-fluid { height: 50px; width: 50px; }
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October 20, 2022 at 1:15 AM #144399estebanchinchilla99Participant
Hi,
I tried adding that css, however it doesn’t seem to be working.
My theme has three style.css files, one in the main theme directory, another one inside css > src subfolder, and another one in css > build.I tried all three but it still isn’t working.
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October 21, 2022 at 6:17 PM #144727NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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October 21, 2022 at 7:45 PM #144748NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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October 22, 2022 at 7:08 AM #144807estebanchinchilla99Participant
Thanks a lot, that worked.
Just FYI, had to modify the code writing for it to work:@media screen and (min-width: 320px) and (max-width: 768px) {
.column-class {
width: 90%;
margin: 0 auto !important;
word-break: none;
}
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October 22, 2022 at 12:35 PM #144861NerdySupportExpert MoumitaKeymaster
Great to know that @estebanchinchilla99
I hope you are satisfied with our assistance and plugin. A 5/5 review here- https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post , would be a great way to share your experience with others.
This motivates us to continue providing the best experience possible and also helps others know how WC-Marketplace can make their life easier.
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