Product filtering not working on Vendor store page

WCMp Core

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    • June 23, 2022 at 1:15 AM #138193
      Kevin
      Participant

      I’ve installed the theme Sober on our staging site.

      There seems to be an issue when you click on the different product tabs – the products do not seem to load.
      Can this me fixed by overriding some theme specific filters?

      Staging site: https://staging-1653854507.pigetrusser.dk/butik/littlegirl/

      How to reproduce:
      1. Enter the Vendor store page on the staging site
      2. Scroll down to the different product tabs
      3. Switch between the tabs and confirm products are not loaded

      // Kevin

    • June 23, 2022 at 11:22 AM #138195
      MVX Support Ninja
      Keymaster

      Hi, thankls for reaching out to us.
      It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce,WCMp & WCMp plugins.
      If the issue is still there, please switch to some default theme such as Twenty Twenty and check again.

      Also if the issue still exits kindly create a staging site & share admin,ftp accesss. Please note that do not forget to mark the response as private while sharing the access.

      • June 26, 2022 at 1:41 AM #138264
        Kevin
        Participant
        This reply has been marked as private.
    • June 25, 2022 at 5:23 PM #138262
      rochelle.alexa64
      Participant

      After reading some WOOF support threads I noticed something interesting. Am I correct that it may be possible to display a WOOF vendor specific product category filter in the widget area pre Filtered for vendor. I was looking for a way to improve the terrible format of the native Doka vendor product category widget.

    • June 28, 2022 at 2:56 PM #138304
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
      • July 3, 2022 at 5:41 AM #139494
        Kevin
        Participant
        This reply has been marked as private.
      • July 9, 2022 at 12:10 AM #139353
        Kevin
        Participant
        This reply has been marked as private.
    • July 3, 2022 at 5:38 AM #139412
      Kevin
      Participant
      This reply has been marked as private.
    • July 3, 2022 at 5:39 AM #139438
      Kevin
      Participant
      This reply has been marked as private.
    • July 4, 2022 at 2:22 PM #140020
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
      • July 6, 2022 at 2:40 AM #140123
        Kevin
        Participant
        This reply has been marked as private.
    • July 6, 2022 at 8:41 PM #140417
      NerdySupportExpert Moumita
      Keymaster

      Kevin, we are able to recreate this on our end and will fix this in our next update : https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/1095

    • July 9, 2022 at 12:10 AM #139430
      Kevin
      Participant
      This reply has been marked as private.
    • July 9, 2022 at 12:10 AM #139393
      Kevin
      Participant
      This reply has been marked as private.
    • July 9, 2022 at 12:10 AM #139388
      Kevin
      Participant
      This reply has been marked as private.
    • August 2, 2022 at 10:47 PM #141015
      Kevin
      Participant

      What’s the current status on this ticket? When can we expect a bug fix to be released?

    • August 3, 2022 at 7:32 PM #141037
      NerdySupportExpert Moumita
      Keymaster

      Kevin, sorry for this delay. Somehow we missed this thread.

      However, as you can see this access is not working: https://watch.screencastify.com/v/rNaeyJFQ0wCl7FYzVANh

      • August 4, 2022 at 4:00 AM #141042
        Kevin
        Participant

        What do you mean you guys missed this thread? You replied to me with a thread #1095 that should fix the issue – haven’t you started working on it yet?

        And no, the credentials no longer work. The test login was disabled once you confirmed you were able to reproduce the issue locally and working on a fix.

    • August 4, 2022 at 3:51 PM #141048
      NerdySupportExpert Moumita
      Keymaster

      Kevin, there was an issue in my local environment, that is why I also faced this issue.
      But when my dev team was looking into this, they told me there was no issue.

      That is why we need admin access, of your site.

      • August 5, 2022 at 5:40 AM #141060
        Kevin
        Participant
        This reply has been marked as private.
    • August 5, 2022 at 6:32 PM #141075
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • August 8, 2022 at 12:40 PM #141113
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
      • August 9, 2022 at 2:07 AM #141127
        Kevin
        Participant
        This reply has been marked as private.
    • August 9, 2022 at 5:15 PM #141144
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • October 22, 2022 at 2:51 PM #144910
      MVX Support Ninja
      Keymaster

      Hi Kevin, we haven’t heard back from you for a while.
      So we presume this issue has been fixed. We are closing this for now.

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