Questions about policies and invoices

WCMp PDF Invoice

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    • #130142
      MaxenceTP
      Participant

      Hello,

      I have 2 questions about your plugin and I need your help:

      – How to make the “Vendor Policies” displayed in the invoices if they are not empty? I have enabled the option in the admin panel, but in fact if the vendor does not enable it as well they are not displayed. As I have disabled the invoice tab of the dashboard, it is not possible to see the policies

      – On the seller dashboard there are 3 policies (shipping, refund, cancellation) and I would like to keep only one. How can I hide the refund and cancellation policies from the dashboard?

      Thank you

    • #130170

      Hi, thank you for getting in touch with us.

      Our replies are inline with yours:

      – How to make the “Vendor Policies” displayed in the invoices if they are not empty? I have enabled the option in the admin panel, but in fact if the vendor does not enable it as well they are not displayed. As I have disabled the invoice tab of the dashboard, it is not possible to see the policies

      >> In order to not display the vendor policy in the invoice, kindly disable “Vendor Policy” option from admin dashboard from PDF Invoice under WCMp settings.
      Kindly refer to the link:https://prnt.sc/1yq7yti

      =========================================================================================================================================================

      -On the seller dashboard there are 3 policies (shipping, refund, cancellation) and I would like to keep only one. How can I hide the refund and cancellation policies from the dashboard?

      >> In order to remove this override tvendor-policy.php template by copying it to yourtheme/dc-product-vendor/vendor-dashboard/vendor-policy.php and remove that section.

    • #130201
      MaxenceTP
      Participant

      – How to make the “Vendor Policies” displayed in the invoices ?
      I want to display the policies, so I checked this box. But if the vendor doesn’t do the same on his dashboard, the policies are not displayed in the invoice. I want that even if the vendor doesn’t check this box, it’s overwritten by the admin setting to show the policies which is a legal requirement here.
      How can I do that ?

      – The second problem is solved, thank you 🙂

    • #130213

      Hi,
      In order to make custom changes you need to do custom code.
      If you need any hook/filter kindly let us know.

    • #130218
      MaxenceTP
      Participant

      Yes I’ll need help for that please 🙂

    • #130295

      Hi,
      We have checked our end and there is no hook and filter to change the flow. As per your requirement to show the admin policy on vendor PDF you have to override PDF template and then add custom code.

      Override wcmp-pdf_invoices/templates/wcmp_pdf_invoice_fifth_template.php template by copying it to yourtheme/wcmp-pdf-invoices/wcmp_pdf_invoice_fifth_template.php

      **Note – You have to override all invoice templates or edit.

      Regards,

    • #130306
      MaxenceTP
      Participant

      Thank you, problem solved 🙂

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