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Unable to transact from different country stripe account

WCMp Stripe Marketplace

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    • #142677
      sahil malhotra
      Participant

      Hi

      I have a Stripe USA account. I have a connect Indian Stripe account. While testing a $1 transaction I was receiving this error(screenshot attached) – Error creating charge record with Stripe: It appears that you are creating a direct Charge on a IN-based connected account using a single-use card token owned by your US-based platform account. As part of our continued investment in India and to meet local data storage requirements, this is no longer allowed, so we had to reject your request. As a possible workaround, try authenticating as the connected account when creating the single-use card token. If you need further assistance, please don’t hesitate to reach out to our support team at https://support.stripe.com/contact.

      I have discussed this problem with Stripe, here is there response(screen shot attached) – So as for the error you received, you need to authenticate as the connected account when creating the single-use card token. To do this, you need to add the Stripe account header in your API call.
      You can refer on this page for more information and instruction: https://stripe.com/docs/connect/authentication.

      Kindly help me to resolve this issue. Look forward to your earliest, apt and well articulated response.

      Regards.

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