[luanne]

Under ‘Store Settings’> Policies, the policy page displays as broken. The endpoint for that tab is “dashboard/vendor-policies/#.

Also, the ‘Payments’ tab doesn’t open at all, and the endpoint for that tab is the same as above.

I checked all the settings for these tabs elsewhere on my site, and I don’t see any mistakes, plus I couldn’t find this problem on the forums either.

Thanks, Luanne

[NerdySupportExpert Moumita]

Hi @luanne, Sorry to hear that.

There might be some theme /plugin conflict on your end. Just to be sure, kindly deactivate all the plugins except WooCommerce and MultiVendorX on your end and check . Also, check by switching to some default theme like twenty twenty-three.
Please do keep us posted.

[luanne]

This reply has been marked as private.

[NerdySupportExpert Moumita]

Hi @luanne, please share a temporary admin access and FTP access so we can check.
While sharing the access don’t forget to mark the response as private.

[luanne]

This reply has been marked as private.

[Sangita Support Squad]

Hi @luanne We are able to recreate the issue with the policy tab on our end too . We will fix it in our next update . You can keep track of the issue from here https://github.com/multivendorx/MultiVendorX/issues/386
While sharing any security information on the forum, always make sure to mark your reply as private .

[Sangita Support Squad]

We have already fixed this issue. Kindly check on your end. So we are closing this thread.
If you need help or face issue in future please create a new thread.

[Author]

Posts