[PJ]

I was having an issue where when I would try to send any emails, I would get a fatal error on the website. After deactivating Vendor Staff, the emails sent as normal. Why would Vendor Staff get in the way of WooCommerce emailing?

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

Sorry, we are unable to recreate this issue at our end.
Can you please provide us detailed steps on how to recreate the issue at our end so that we can check the same at our end and help you accordingly.

[PJ]

Hello!

1. Have Woocommerce Installed
2. Have Wcmp Vendor Staff installed
3. Make a purchase on the website
4. Try to send Order Invoice on Woocommerce Orders page
5. See error saying there is a problem with a trigger in wc-emails.php

When I do not have Vendor Staff installed, I do not get the error.

Thank you!

[MVX Support Ninja]

Hello,

May I know by this step “Try to send Order Invoice on Woocommerce Orders page” what do you mean ? Do you mean order email?
A video of the issue that you are facing would be much appreciated.

[PJ]

This reply has been marked as private.

[MVX Support Ninja]

This reply has been marked as private.

[PJ]

It works! Thank you so much for your help!

[MVX Support Ninja]

Thank you for the update. We are closing the ticket now. In case any issue arises kindly raise a new ticket.

[Author]

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