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wcmp chat plugin is not working

WCMp Vendor Live Chat

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    • #118896
      softwares
      Participant

      Hello Team i have installed the fresh chat plugin but when i enable this plugin and so single product is not open and page is not load please check this video : https://www.loom.com/share/88d23525a19648c1bb94c5405443500b

    • #118907

      Hello,

      We have tested it at our end and found no issue as you can see here (https://www.loom.com/share/20b800fe4a8f42b58a936fbe1378129d).

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #118999
      softwares
      Participant

      Yes i have updated plugin and it’s working fine.

      Thank You

    • #119002

      Thank you, based on your confirmation we are marking this thread closed.

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