WCMp Mangopay Integration & KYC

WCMp Mangopay Marketplace

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    • #142085
      Lars Reimann
      Participant

      Hello,

      We are having issues with the Mangopay Integration for our Multi-Vendor Plattform. The goal is to integrate Mangopay as a payment provider and for KYC purposes. The plugin however only gives vendors the choice to choose the payment Method “Mangopay Connect” with very basic information regarding KYC. The information it sends to Mangopay isn’t even close to complete for the MANGOPAY KYC requirements.

      – It creates a user as “Undefined” instead of Owner
      – It only requests information on the natural person and not of the business (no business address, UBO decleration, etc.)
      – No options for vendors to accept Mangopay T&C
      – No option to actually submit bank account information (with payment method “Mangopay Connect” where will the money be transferred to from escrow?)
      – Payment Option “Mangopay” shows up as radiobutton for the customers. However, customers are supposed to be able to choose from bank account, credit card, direct payment etc. which will then be transferred into the Mangopay environment.

      How can we achieve a WCMp x MANGOPAY integration and fulfill all of the requirements for KYC while having a streamlined user experience for payment options?

      Looking forward to your response!

    • #142146

      Hi Lars Reimann, sorry to hear that you have faced this issue.

      It seems like this is an ongoing issue with Mangopay API itself: https://wordpress.org/support/topic/mangopay-kyc-document-upload-issue/
      But they are yet to give a solution.
      We tried to contact them also but didn’t hear anything yet.

      Can you please contact them regarding this? If they get back to you, please let us know so we can contact them too.

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