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@marchesotti.luca, in that case, we need to check the log of your site.
Please share a temporary admin and ftp access so we can check.
While sharing the access, don’t forget to mark the response as private.
@KC, you need to add the Free Shipping class from the admin end, as shared here https://wordpress.org/plugins/woo-free-shipping-per-product/
If you still not able to find the settings, please do contact the plugin author of Woo Shipping Per Product, they would be able to assist you further.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
Hello Adam, Sorry to hear that you have faced an issue on your end. However, we have checked the flow on our end and when a out of stock variant is coming back in stock the mails are getting triggered accordingly.
Now on your end as you are facing issue with these mails, kindly use a plugin like Email log on your end and check the flow again.If still the issue persists please do create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and FTP access with us so that we can debug the issue by disabiling themes and plugins on your end.
Also while sharing the access don’t forget to mark your reply as private.
Hello @britainsfarm.co.uk, Thanks for your suggestion. I will forward your request to the product enhancement team and they will take further decisions regarding the enhancement according to the mass request from our users.
You can keep track of the same from here https://github.com/multivendorx/MultiVendorX/issues/694.Hi there, We have deactivated the plugins on your end except WooCommerce, MultiVendorX and MultiVendorX Pro and the the commission details page is loading without any issue(https://tinyurl.com/2c4zr6w5) and also the section to set the commission type and and commission value is coming accordingly (https://tinyurl.com/29he5cno). Regarding the option “Commission Disbursement Method” that says to enable payment module that is just to inform the users that to have to disburse vendor commissions they need to enable payment modules so that vendors can receive their commission using that payment method.
Now, concerning the issues, it’s clear that they arose due to conflicts with other plugins. To resolve this, please activate the inactive plugins one by one to identify the one causing the issue.
Let us know if you need any further assistance from our end.Kindly give us some time to check the flow on your end and we will get back to you accordingly as soon as possible.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
Hello there, Can you please check once again if you have set any other commissions levels(such as product wise, category wise, membership plan wise, vendor wise) set on your end.
Also we logged in to your site and we found out that in the commissions settings the revenue sharing mode is set as Admin commission on your end (https://tinyurl.com/2x98xqhc) so kindly check carefully on your end again and then place an test order to check the flow.If still you face the same issue please share the vendor whose products are being purchased and commissions are getting calculated wrong so that we can check on your end and help you accordingly.
Hello Ahmed, We checked your site but we are unable to find the page on your end.
We assume that once you replace the current shortcode with the below one there should not be any further issue with the form.[display_stock_manager_form]CopyAlso we checked the button on the single product page but there also we did not face any issue as mentioned by you. Kindly check the video here https://www.awesomescreenshot.com/video/25939129?key=b70f1cb217955a58dcb56dea1c2aab03.
Now if you want us to debug the issue on your end you can hire our service team from here https://multivendorx.com/custom-development/ and they will debug the issue on your site and then help you accordingly.Hello There, Thanks for getting in touch with us.
Regarding the notice of Stripe marketplace, we wanted to inform our users that Stripe does not support “Direct charge” type for multi vendor environments anymore.
But not to worry we do have plans to implement the direct charge type in our future enhancements again. But please note whenever it will be implemented the charge type would be usable for payments of orders with products from one vendor at a time.Hello There, Regarding the commission generation it may happen that you have set other commission levels(vendor commission, product wise commission or category wise commission) your end as 0 and hence the commission is getting calculated as per that.
As the other commission levels have higher priority than the global commission in the hierarchy of commission level.
You can learn details about the commission levels from here https://multivendorx.com/docs/knowledgebase/commission-concept/.Now regarding the loading issue on the commission details page can we disable plugins and themes on your end to debug the issue further.
Also share the FTP access of your site with us. While sharing the access don’t forget to mark your reply as private.
