August 6, 2025 at 6:01 PM
#249260
Keymaster
Hello there,
We’re sorry to hear that you’ve been experiencing these issues. However, we haven’t been able to replicate them on our end.
It would be greatly appreciated if you could create a staging site where the issues can be reproduced and share the following details with us:
— Staging site URL
— Temporary admin access
— FTP access
This will allow our team to investigate the issues thoroughly and provide you with an appropriate solution.
Also while sharing the access don’t forget to mark your reply as private.
We will look forward to hearing back from you.






