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Reply To: Stripe Real-time payments failing due to statement_descriptor parameter

#217148
KC
Participant

I did some more testing. With my Stripe account and 3D option unchecked, the payment was initially completed.

But in test #1, the same error shows up in the Stripe log, and under the Vendor’s banking overview screen, the order eventually shows canceled. Nothing shows up on the order screen. The order number in Stripe, on the confirmation page, and on the banking overview screen are all different.

In test #2, payment was reported as successful on the order confirmation page. But it showed up in the order list as payment pending and the banking overview screen as unpaid. Order numbers are different everywhere including Stripe error log.

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