May 31, 2024 at 4:54 PM
#220342
Keymaster
@haresh, From your screenshot, we can see that some of your commissions have the status “refunded.” This indicates that the process is working correctly on your end.
Regarding order 4135, it appears that the refund process was not completed properly by the admin or the vendor, leading to the issue with the status. Please ensure that the admin refunds their commission amount and the vendor refunds their part of the commission. This should resolve any issues with the commission status.
If you still encounter issues after following these steps, please allow us to check your staging site.






