By purchasing or downloading any product/products from our website, you are granted a non-exclusive limited license to use the products, as per the terms and conditions outlined by MultiVendorX, TechMonastic Solutions Pvt Ltd. Please carefully read, review and be sure you understand our terms of use prior to downloading or using any of the materials or Products from multivendorx.com.

MultiVendorX abides by the following Terms in case of product updates during the validity of the license.

By making a purchase using Credit/Debit Cards or PayPal or Stripe, you are consenting to automatic renewals by default. You have the option to enable or disable auto-renewal settings.

If you choose not to cancel automatic payments, the following will transpire:

All MultiVendorX plugins are developed and distributed under the GNU General Public License v2.0 or later (GPL).

In addition to the open-source software license, you will receive a unique activation key (also referred to as a license key). This key is required to verify your purchase and unlock plugin updates and support.

Annual License
Our license are annual and provides full access to updates and support for 12 months from the purchase date. You must renew the license each year to maintain continued access. Renewal reminders will be sent prior to expiration.

Product support, updates, and access to new features are only available while your license key is valid. To continue receiving assistance and ongoing improvements, you must maintain an active and valid license. To know more about how to get support, please check support policy.

All our products have a live demo so that our customers can check what they are buying. We advise you to properly check our plugins and ask questions on our support email, live chat (it’s the faster way) or social media. Our expert support engineers are available to answer all your questions related to our products.

To the maximum extent permitted by applicable law, in no event shall MultiVendorX, and its affiliates, agents, co-branders, partners, suppliers and employees be liable for

In no event shall MultiVendorX, and its affiliates, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to MultiVendorX hereunder in the preceding the period of duration of this agreement (as per the purchased licensing terms) between MultiVendorX and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the company has been advised of the possibility of such damage.

Please review our Refund Policy for complete details here.

The Custom Team at MultiVendorX operates independently from the core product development team and handles all customization requests separately. If you are considering custom development work, it is essential that you first reach out to the Custom Team directly to obtain their specific Terms and Conditions. Kindly proceed with the project only if you fully agree with the terms provided by them.

The Custom Team holds full discretion to accept or decline any customization request based on their existing commitments and availability. If your request is accepted, the cost will be determined according to the specific requirements of the project. The quoted charges will cover custom coding, internal testing, and the final delivery of the code. However, these charges do not include any ongoing maintenance, future updates, bug fixes after final delivery, or compatibility support. Any future work related to the custom code will be billed separately.

Before the project is marked as complete, the Custom Team will ask you to thoroughly test the solution. If any issues are discovered during this testing phase, they will address and resolve them. Once you confirm that everything is functioning as expected, the project will be considered complete, and the final code will be delivered.

At the time of submission, the Custom Team ensures the custom code works with your current website configuration. However, they will not be responsible for any issues that arise due to future changes, such as adding or removing plugins, updating or downgrading themes, or modifying the site’s setup. These changes can introduce compatibility issues that are outside the scope of the custom work delivered. The Custom Team will not be held liable for any such errors or offer compensation for resulting problems. For this reason, it is highly recommended that you test all changes on a staging or test environment before applying them to your live website.

You do not have the right to claim intellectual or exclusive ownership of any of our products. All products are the property of MultiVendorX / Techmonastic Solution Pvt Ltd and are provided ‘as is,’ without any warranty, whether expressed or implied. We are not liable for any damages, including but not limited to direct, indirect, special, incidental, or consequential damages, arising from the use or inability to use our products.

All iconography, imagery, CSS, and branding are licensed under a proprietary license for unlimited personal use (unless otherwise specified or falling under GPL) and cannot be redistributed without the explicit written consent of MultiVendorX/Techmonastic Solution Pvt Ltd.

If you are a contractual developer or a representative of a person, please ask them to purchase the product from us directly. It saves time on both sides when we follow up on support tickets.

MultiVendorX reserves the right, at any time, to alter or cease support licenses, either temporarily or permanently, with or without notice. Prices for all products are subject to change, and any adjustments will be communicated on the site.

All products offered by MultiVendorX are intended for lawful purposes only. The transmission or storage of any information, data, or material in violation of federal, state, or local laws is strictly prohibited. Customers agree to indemnify and release MultiVendorX from any claims arising from their use of the service, causing damage to themselves or any other parties, including legal fees.

MultiVendorX is not responsible for any service interruptions or financial losses related to the enforcement of its terms.

Our plugin is designed to operate seamlessly on a clean installation of WordPress with WooCommerce/WP e-Commerce (or other required software with their respective versions). While we ensure its compatibility with common environments, we cannot guarantee its functionality with all 3rd party plugins or web browsers. Any conflicts arising from plugin compatibility are not within our responsibility. We strive to offer support for our plugins and may address 3rd party plugin conflicts at our discretion or as time permits.

Please be aware that we are not accountable for any data loss resulting from the installation of this plugin. Additionally, we retain the right to modify or update our Terms and Conditions without prior notice.

To use the Service Users may register or create a user account, providing all required data or information completely and truthfully.

Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by this Website.
By registering, Users agree to be fully responsible for all activities that occur under their username and password.
Users are required to immediately and unambiguously inform the Owner via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, has been violated, unduly disclosed or stolen.

Registration of user accounts on this Website is subject to the conditions outlined below. By registering, users agree to meet such conditions.

Users can terminate their account and stop using the Service at any time by directly contacting MultiVendorX at contact@multivendorx.com

MultiVendorX reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts that it deems inappropriate, offensive or in violation of these Terms.

Users may access their data relating to this Website via the Application Program Interface (API). Any use of the API, including use of the API through a third-party product/service that accesses this Website, is bound by these Terms and, in addition, by the following specific terms:

The User expressly understands and agrees that the Owner bears no responsibility and shall not be held liable for any damages or losses resulting from the User’s use of the API or their use of any third-party products/services that access data through the API.