WCMp Catalog Enquiry
Tagged: porto
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AuthorPosts
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June 1, 2023 at 3:07 PM #192708losvincentParticipant
hello,send inquiry button not working with porto theme
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June 1, 2023 at 3:11 PM #192709losvincentParticipant
i’m using other inquiry plugin for now(google adwords is runing),so pls test with porto theme in your environment
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June 1, 2023 at 8:22 PM #192721NerdySupportExpert MoumitaKeymaster
Hi @losvincent, can you please create a staging site and share the temporary admin, FTP access so we can check?
While sharing the access don’t forget to mark the response as private. -
June 2, 2023 at 7:32 AM #192739losvincentParticipantThis reply has been marked as private.
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June 2, 2023 at 2:44 PM #192762Sangita Support SquadKeymaster
@losvincent Thanks for sharing the access. Also provide ftp access.
You can design your enquiry form as per your choice from the Enquiry Form section under the settings submenu of Product Catalog Enquiry https://prnt.sc/2ULgZVkDkP7a .-
June 2, 2023 at 2:55 PM #192767losvincentParticipantThis reply has been marked as private.
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June 2, 2023 at 9:38 PM #192797NerdySupportExpert MoumitaKeymaster
@losvincent, the ftp is not working on our end, can you please check.
Also, regarding the form design, we will add this in our future update.
For now you need to apply custom CSS.-
June 5, 2023 at 7:17 AM #192846losvincentParticipantThis reply has been marked as private.
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June 5, 2023 at 6:37 PM #192889NerdySupportExpert MoumitaKeymaster
Hi, I have set passive mode, but it is still not working https://www.loom.com/share/d7bbabde0f834b2084b0c5809e432539
Please check.
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June 6, 2023 at 6:24 AM #192911losvincentParticipantThis reply has been marked as private.
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June 6, 2023 at 6:34 AM #192912losvincentParticipant
pls try type 21 in port area
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June 6, 2023 at 11:30 AM #192917NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 6, 2023 at 2:41 PM #192926losvincentParticipantThis reply has been marked as private.
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June 6, 2023 at 7:56 PM #192941NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 7, 2023 at 1:33 PM #192955MVX Support NinjaKeymasterThis reply has been marked as private.
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June 7, 2023 at 5:46 PM #192970NerdySupportExpert MoumitaKeymaster
Hi, can you share where we can find the file manager https://prnt.sc/wfS21ML1_hvk
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June 8, 2023 at 7:58 AM #192993losvincentParticipant
it’s in document,and the site folder is :adcfiber.com
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June 8, 2023 at 6:05 PM #193018MVX Support NinjaKeymaster
Hi,
We have check this issue coming from your theme. So give us some time, We will fix this as soon as possible.Regards,
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June 9, 2023 at 6:43 AM #193051losvincentParticipant
thanks,and now i will deactive this and temporary switch to another inquiry plugin for my google adwrods now,and waiting for your update
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June 9, 2023 at 6:14 PM #193102NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 12, 2023 at 12:05 PM #193199losvincentParticipantThis reply has been marked as private.
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June 12, 2023 at 12:23 PM #193203NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 12, 2023 at 12:27 PM #193206losvincentParticipant
you can do everything,i’ve backup site
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June 12, 2023 at 6:52 PM #193240NerdySupportExpert MoumitaKeymaster
@losvincent, it seems like this is theme settings issue. We just resaved the theme settings and now everything is working wellhttps://gdskavr9sw.vmaker.com/record/uub5fshyflpcWldi
If you do face the issue again, just enable/disable theme settings to check which one is causing this.
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June 13, 2023 at 3:20 PM #193297losvincentParticipant
thanks,i’ve restory my backup and reset section in general part like in pictures,inquiry button works now,thanks!
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June 13, 2023 at 6:43 PM #193312NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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AuthorPosts
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