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Translation Problem

Resolved
Viewing 7 reply threads
  • Author
    Posts
    • #248535
      tomasz.ciupek
      Participant

      Translation using Loco Translate breaks the plugin.
      In some places, MultivendorX does not use translations only as “text to display” – but as internal identifiers (keys) in PHP and/or JavaScript code. This makes work very difficult.
      Example: After translating a phrase (e.g., “Percentage” to ‘Procent’) in Loco Translate, the field disappears from the interface. Phrases such as “Fixed,” “Enable,” or “Completed, Processing, On-hold” cannot be translated. There are many such phrases.

    • #248537

      Hi there, Sorry to hear that you have faced an issue on your end. Kindly provide us some time to check on our end and we will keep you posted.

    • #248539
      tomasz.ciupek
      Participant

      I can’t agree with you.
      I didn’t find any information in the plugin info that it cannot be translated into the client’s language. You are distributing it worldwide, so you should expect that clients will want to translate this tool so that it communicates with them and their clients in the local language.
      Basing the logic of the plugin on UI phrases is a big mistake that will limit your access to a wider market in the future. Not everyone communicates in English.
      I think you’ll agree with me on that, right?

    • #248542
      tomasz.ciupek
      Participant

      Please find attached the LocoTranslate translations. This tool is recommended by you. Install it. You will see that the plugin loses its functionality.
      This is not my local problem. Read your documentation – MultiVendorX Translation Guide.

    • #248563
      Anushka Sinha
      Moderator

      Hi there,

      Thank you for your patience.

      We’ve informed our development team about the issue, and they’ll begin investigating on this issue shortly. We’ll keep you updated as soon as we hear from them.

      Kindly allow us some time, and we truly appreciate your cooperation.

    • #248602
      Anushka Sinha
      Moderator
      This reply has been marked as private.
    • #248951
      Anushka Sinha
      Moderator

      Hi there,

      Just a quick update – we’ve included a fix for the translation issue with Loco Translate in our latest version of MultiVendorX.

      Kindly update the plugin to the latest version and check if everything is working as expected on your end.

      If you run into any further issues, feel free to reach out – we’re happy to help!

    • #249927

      It’s been a while since we last heard from you, so we’ll assume that your query has been resolved and will close this thread for now. If you need any further assistance or encounter any issues in the future, please don’t hesitate to open a new support ticket—we’ll be glad to help.

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