Hi there, Thanks for reaching out to us.

Please navigate to the Admin Dashboard → MultiVendorX → Settings → Products. From there, you can select and configure the product fields as needed. Once done please check the vendor dashboard.

Let us know if you need any further assistance.

Hi there,

Thanks for getting back to us. Please find our responses inline below:

1. MVX Pro API Key Activation
We have reset the API keys for your account. Kindly try activating the license again.

2. Blank Pricing Field Issue
This appears to be a CSS-related issue. Please allow our team some time to review it, and we will provide a fix for the field accordingly.

3. “From” and “To” Fields on the Gift Card Product Page
On the product page, the “From” section is where the customer enters their own details. The “To” section is used to enter the recipient’s details for the gift card.
Once the order is successfully placed and completed, an email containing a unique redemption code will be sent to the email address entered in the “To” section.The recipient can then use this code to redeem the gift card amount.

If you need any further assistance or have additional questions, please feel free to let us know. We’re happy to help.

Hello there,

Thank you for getting in touch with us.

Based on the requirements you’ve shared, this would require some custom code implementation. Do you have a developer on your end? If so, we’d be happy to guide them accordingly.

We look forward to hearing back from you.

Hi there,

As shared over email, we have already forwarded your queries to our development team. We will keep you updated as soon as we receive a response from them.

Thank you for your cooperation and patience.

Hi there,

Thank you for your patience and cooperation. Please find our responses to your queries below:

1. Is there a way to set “Gift Card” as the default option when a vendor adds a product to the site?

>> We have added the Product Type dropdown using the filter mvx_active_product_types. Using this filter, you can apply a customization to set the Gift Card product type as the default option.

2. Is there a way to set a specific minimum amount for the gift card price?

>> To achieve this flow, you will need to make a customization in the template file html-product-data-general.php. You can locate this template at the following path:
plugins/mvx-pro/modules/gift-card/templates/html-product-data-general.php.

If you have any further queries, please feel free to let us know. We will be happy to assist you.