Chris, our replies are inline :
3, I noticed that for a Vendor with an inactive membership, if they click on My Account, the Dashboard link isn’t shown (I guess because they are no longer a vendor?). So unless they have bookmarked the Dashboard page and revisit this, they won’t see this and notice the ‘Resubmit Application’ button! This isn’t linked to in the standard email either so I’m not sure how they would know how to re-apply?
>> Currently we display this section: https://prnt.sc/tj0fyv
However, we will add the resubmit option there in our future update.
– Also how does the marketplace admin add a note when rejecting their application? I can see ‘Test note’ was added when a Vendor was rejected but I didn’t type this text – how is this generated and how can it be changed?
>> Admin can add rejection note from here: https://prnt.sc/tj0hmb
2. Can Payment Method be shown as a column in the User list? This will show us who hasn’t connected Stripe yet.
>> Yes.. however for this you need to do come custom code.
Our technical team is looking into this.
3. Is there a way to manually temporarily disable a Vendor’s membership until they have enabled Stripe, then we can enable again?
We tried this by selecting ‘De-activate plan’ on the Membership list page, but we can’t re-enable a membership (that user has the same Plan highlighted on the Membership plan page but it can’t be activated)?
>> Yes, you can manually disable the plan via WP-admin >> Vendor Types >> Membership.
Let us know if you have any further queries.
