- This topic has 3 replies, 2 voices, and was last updated 4 months, 4 weeks ago by
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Problem Description:
Whenever a product is added to the cart and approximately 1 hour passes without completing the purchase, the product is automatically removed from the cart (which is correct).
However, after this removal, multiple repeated messages appear on all pages of the site with the text:“A booking for [product name] has been removed from your cart due to inactivity.”
These messages are displayed repeatedly in the cart, on the shop page, and even on product pages, as shown in the attached screenshots.
This is clearly a bug, as these notifications should appear only once (or in the cart) and disappear when navigating through the site. The massive repetition gives a bad impression, as if the website were broken or abandoned.Impact:
-Negative user experience.
-Unprofessional appearance of the site.
-Distraction that may lower conversions.Request:
Fix this so that the message appears only in the appropriate context (e.g., in the cart at the moment of removal) and does not repeat across all pages or persist afterward.Attachments:
Screenshots showing the issue on different pages of the site.Access for testing and troubleshooting:
-Username: Admin-MultivendorX
-Password: super-programmer-123 -
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Hello there,
Sorry to hear that you’ve encountered an issue on your end. We’ve checked this on our side, and for a booking product, once both our MultiVendorX and MultiVendorX Pro plugins are disabled, the same notice still appears multiple times. This indicates that the issue is originating from the booking plugin.
I would kindly recommend reaching out to the booking plugin’s support team, as they will be in the best position to assist you with this.
However if you need any further assistance from our side, please don’t hesitate to let us know.
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- The topic ‘Bug: Repeated messages across the site after automatic removal of products from’ is closed to new replies.
