[Jeff Michel]

Hi,

I’m unable to activate the API Key on 2 of my websites.

Attachments:

1. 

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[Sangita Support Squad]

Sorry to hear that you have faced an issue on your end. Kindly deactivate the MultiVendorX pro plugin on your end and then activate them again.

After that go to the licence submenu and click on the button to activate the licence.

Let us know if you need any further assistance from our end.

[Jeff Michel]

I did that even before writing you guys and it still didn’t work.

[Sangita Support Squad]

Hi there, kindly delete the sites in which the MultiVendorX pro is active from here https://multivendorx.com/my-account/api-keys/ and then activate the licence in other sites.

Let us know if you need any further assistance from our end.

[Jeff Michel]

And do I use the product order API or the Master API to activate the plugin?

[Sangita Support Squad]

Hello there, You can use any of the API keys on your end to activate the license.

Let us know if you need any further assistance from our end.

[Jeff Michel]

It’s working now, thank you.

[Sangita Support Squad]

Glad to hear that. Let us know if you need any further assistance from our end.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

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