[Jeff Michel]

I am having issues on my site. When you add more than 1 items from different vendors to cart. And when you go to the cart page it’s showing the following error message at the bottom of the page “There has been a critical error on this website”. And when we deactivate the Multivendor marketplace plugin it doesn’t show the error message. Can you please advise us on how to fix the issue.

[Sangita Support Squad]

Hi @Jeff Michel,
Sorry to hear that .
We don’t have such issues on our end. So, please enable the debug mode and this will give you an error. Then share that error message with us.

ALternatively, please create a staging site and share the temporary admin, FTP access.While sharing the access don’t forget to mark the response as private.

[Jeff Michel]

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[NerdySupportExpert Moumita]

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[Jeff Michel]

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[Jeff Michel]

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[NerdySupportExpert Moumita]

Jeff, I also need the FTP access.

[Jeff Michel]

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[Jeff Michel]

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[NerdySupportExpert Moumita]

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[Jeff Michel]

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[Jeff Michel]

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[NerdySupportExpert Moumita]

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[Jeff Michel]

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[NerdySupportExpert Moumita]

Jeff, can we disable plugins/themes on this site temporarily?

[Jeff Michel]

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[NerdySupportExpert Moumita]

Jeff, please ask your server admin to create a staging site and share the admin, FTP access.

[MVX Support Ninja]

Hi, we haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.

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