[Luca]

Hi! Just bought the Pro but when I click on ACTIVATE I got this message:
“Cannot activate API Key. The API Key has already been activated with the same unique instance ID sent with this request”

[Sangita Support Squad]

Hello, Thank you for reaching out to us. Please visit the following link: https://multivendorx.com/my-account/api-keys/, and delete the keys associated with your account. Afterward, you can activate the license on your end.

If you need any further assistance, feel free to let us know.

[Luca]

Thanks too much! I solved it

[Sangita Support Squad]

@Luca, that’s wonderful to hear! Feel free to reach out if you need any further assistance.

[Anushka Sinha]

Hi @luca,
It has been a while since we last heard from you, so we assume your query has been resolved. We are now closing this thread.

If you need any assistance in the future, please feel free to create a new support thread, we’ll be happy to help!

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