[glander]

Hi.
I have a strange problem.

I use RnB also on my site as rental.

First of all…..all payments done from customers are done to me. So i set the payment as done and so on.

BUT. The Vendor can also set the order payed by a customer and can request a withdrawl.

How to set, that ONLY I AS SITE ADMIN can an order set as payed, and only after that, the vendor can request a withdrawl.

[Sangita Support Squad]

@glander Thanks for getting in touch with us. To not let your vendors control order status from their end you just need to go to admin dashboard>>MultiVendorX >>Settings >>Orders, here simply enable the “Order status control” option (https://tinyurl.com/2b2hbzg5). After this the vendor will no longer have the ability to change order status from their end.
After this simply go to MultiVendorX >>Settings>>Disbursement, enable the “Allow Withdrawal Request” option and set the other withdrawal related settings accordingly(https://tinyurl.com/23lurac9).
Let us know if you need any further assistance from our end.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please open a new support ticket.

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