- This topic has 2 replies, 2 voices, and was last updated 11 months, 2 weeks ago by
.
-
Posts
-
-
ShipStation needs to be fixed, they require more details to connect vendors now see my picture
none of your other shipping modules will work in the USA. all your units are metric.
You need to add compatibility with normal shipping methods like UPS, Fedex and USPS for USA users.
https://woocommerce.com/products/fedex-shipping-module/
https://woocommerce.com/products/ups-shipping-method/
https://woocommerce.com/products/usps-shipping-method/The fact that i have to help you make your plugin ready for production but i had to pay you for it and cant even use it is just ridiculous and I want a free 1 year extension to my subscription. Hundreds of dollars wasted and your plugin simply can not be used, it is NOT suitable for USA use and all the time ive spent building around your plugin and addons is completely wasted. I already had to buy Dokan Pro and now im just going to install this on a random website that i dont care about because it is unuseable
Attachments:
-
Hi Phillip, Thanks for reaching out to us.
We understand your frustration and truly appreciate your patience. When we integrate support for a third-party plugin, we ensure that vendors have access to the same functionality as the current version of that plugin. However, when the third-party plugin introduces enhancements, we need time to review and implement those changes to maintain seamless compatibility.
Regarding ShipStation, our developer account was revoked by ShipStation’s team(https://tinyurl.com/22yzvbef), which currently prevents us from accessing their latest updates. We are actively communicating with their team to regain access. Once we do, we will be able to check the changes on their end and update compatibility accordingly. If you’re open to it, you can share access to your ShipStation account, and we can investigate the issue directly based on your setup.
Regarding your subscription, I have informed our team, and they will reach out to you via email to discuss the matter further.
We truly value your time and input and are committed to improving our plugin to meet marketplace needs across different regions. Let us know how you’d like to proceed, and we’ll do our best to assist you.
-
-
- The topic ‘Shipping options’ is closed to new replies.
