[MaxenceTP]

Hello,

Here is my Stripe Marketplace configuration:
– Stripe Connect Account types : Standard
– Stripe fees: Direct Charges

When I make a payment by credit card, I get stuck in the checkout with the error:
“No such PaymentMethod: ‘pm_1PKd2rGjEZ26s1jsKvsCULp4’; It’s possible that this PaymentMethod exists on one of your connected accounts, in which case you should try this request again on that connected account. To find out more, visit https://stripe.com/docs/connect/authentication.

Setting Stripe Charges to Destination works fine, but I prefer Direct. Where could this be coming from?

[Sangita Support Squad]

The direct charge type in the Stripe marketplace only works for purchases from a single vendor per order. It will not function for orders containing products from multiple vendors.

Please check the direct charge type flow with a single vendor product in the cart.

Let us know if you need any further assistance.

[MaxenceTP]

Why is there this limitation?

In any case, I tested only one product, so only one vendor

[Sangita Support Squad]

This reply has been marked as private.

[MaxenceTP]

This reply has been marked as private.

[Sangita Support Squad]

@@MaxenceTP, We have replied to you over the other thread here https://multivendorx.com/support-forum/topic/checkout-error-with-stripe/#post-220269.

Thank you.

[MaxenceTP]

These are 2 different problems / errors, please bear this in mind

[Sangita Support Squad]

Our team is currently working on the fixes for the reported issues. Kindly provide us some more time. We will provide you with the fixed plugin as soon as possible.
Thanks for your cooperation and understanding.

[Sangita Support Squad]

This reply has been marked as private.

[Sangita Support Squad]

This reply has been marked as private.

[MaxenceTP]

I don’t have access to your GDrive link, please share a public link.

You should now have access to edit files in FTP.

I’m using the latest version of MVX Pro : 1.3.6

[Sangita Support Squad]

This reply has been marked as private.

[MaxenceTP]

To be honest, I don’t know in which version the bug of Bancontact was added.
I upgraded directly from 1.1.1 to 1.3.6.

I’ll test asap

[Sangita Support Squad]

@MaxenceTP, Thanks for the update. We will look forward to hear from you regarding the bancontacts.

Also can you please confirm whether your other issues got resolved with the earlier shared plugins.

[MaxenceTP]

Hello, the Bancontact & Giropay problem is still present in the latest version.
Have you been able to test it yourself?

You can check the problem directly on my site

[Sangita Support Squad]

Hi @MaxenceTP,
Thank you for your cooperation and assistance.
The additional payment methods like Bancontact, giropay are not compatible with the HPOS feature. Also with the introduction of the HPOS feature, we have only maintained support for Stripe credit cards in the Stripe Marketplace module, as this is the most commonly used option among our users.
Additionally, the API for the additional payment methods (Alipay, Giropay, Bancontact) has been updated by Stripe, and implementing those updates with the modified HPOS supported code is really a huge task.
But not to worry. Adding support for these additional payment methods is on our to-do list, but it is currently a lower priority compared to other crucial updates. Rest assured, we will implement support for these additional payment methods in future updates and keep you informed.
Thank you again for your understanding.

[MaxenceTP]

I don’t use HPOS, is there anything I can do?

I’m annoyed that I paid for your latest updates, which actually have fewer features than before 🙁
About 25% of my customers used this payment method and I’m afraid that some of them will give up as it’s no longer available.

[Sangita Support Squad]

@MaxenceTP, We understand your concerns.

As you may know, Stripe recently updated their API, which caused issues with the previous support for Stripe. To ensure uninterrupted payment flow for our users, our development team promptly added support for credit card payments in the Stripe marketplace.

We are also working on adding support for other payment methods in Stripe with the updated API. We aim to include these in our upcoming updates.

However, currently our dev team is occupied with the revamp of our core plugin. The addition of the supprt for the additional payment methods might get a little delayed. But not to worry, as soon as we will have an update we will surely keep you posted.

[MaxenceTP]

Hello,

I received this worrying email from Stripe:

“As a reminder, XXX currently accepts Bancontact and giropay payments via its Stripe integration using the Sources API. From 15 August, this API will no longer support payment methods other than bankcards.
To continue accepting Bancontact and giropay payments, you will need to migrate your integration to the Payment Intents API.”

Do you have any news about this update?

[MaxenceTP]

Is it possible to support Apple Pay / Google Pay also ?

[Sangita Support Squad]

@MaxenceTP As mentioned earlier, we currently only support Stripe credit cards. However, we plan to implement additional payment methods such as Bancontact, giropay, Apple Pay, and Google Pay in future updates. We will definitely keep you informed when these are available.
Regarding the email from Stripe, not to worry , when we will work on the implementation of the additional payment methods of Stripe we will work with the latest API only.
Let us know if you need any further assistance from our end.

[MaxenceTP]

Do you have an approximate timing?

[Sangita Support Squad]

Hello @MaxenceTP, We truly appreciate your understanding. Our development team is currently quite occupied with their development work, so providing an exact timeframe isn’t possible at the moment.

However, we want to assure you that once we begin working on implementing the additional payment methods for Stripe marketplace, we’ll keep you updated regarding that accordingly.

Thank you for your patience and support.

[MaxenceTP]

Hello, any update here ?

[Sangita Support Squad]

Hi @MaxenceTP, Thank you for your understanding. While our team hasn’t had the opportunity to start working on support for additional Stripe payment methods yet, it is definitely on our roadmap for future updates.

At the moment, we haven’t received a significant number of requests for this feature, but as interest grows, we’ll prioritize its development. Rest assured, we’ll keep you informed once these features are successfully implemented.

Thanks again.

[MaxenceTP]

So this is going to be problematic 🙁

I’m using your plugin for this Stripe marketplace feature, which was still working a few months ago.
It’s not normal to remove / not maintain features in updates, please do the necessary to get it back in place as soon as possible

[Sangita Support Squad]

We completely understand your concerns. As you know, Stripe updated their API a few months ago, which caused issues with the payment flow in the Stripe Marketplace module. To address this, our development team quickly updated our plugin to support the new Stripe API and added support for credit card payments, ensuring that our users’ payment flows remained uninterrupted.
However, we did not have the opportunity to add support for other payment methods like “Bancontact” or “Giropay” at that time. We wanted to avoid rushing a fix that could potentially cause future issues. Our main focus was to ensure that credit card payments were functioning correctly for our users.
Rest assured, we do plan to add support for these additional payment methods, as well as new options like “Apple Pay” and “Google Pay,” in future updates. This will take some time, but we are committed to making these improvements. Thank you for your patience and understanding.

[MaxenceTP]

How long it can take ?

[Sangita Support Squad]

Giving an exact ETA at this moment is really not possible as our team has not yet started working on the implementation.
But not to worry. As soon as we will start working on the implementation, we will surely keep you posted.

[MaxenceTP]

Hello, any update ?

[Sangita Support Squad]

@MaxenceTP, First and foremost, we sincerely apologize for the delay in implementing support for the additional payment methods in our Stripe marketplace.

To be transparent, our team has been occupied with other development tasks and hasn’t yet had the opportunity to begin work on this. However, rest assured, once the current projects are completed, they will prioritize adding support for the additional payment methods in the Stripe marketplace. We will keep you informed as soon as we begin this process.

Thank you once again for your continued support and understanding.

[MaxenceTP]

I’ve been waiting 3 months for this feature, which was present in the previous version 🙁
When do you plan to work on it?

[Sangita Support Squad]

@MaxenceTP, We completely understand your perspective, and as mentioned earlier, the addition of support for additional payment methods in Stripe is already on our roadmap for future enhancements.
However, please consider that we have a large user base across our various plugins, and our development team is diligently working on different bug fixes and enhancements based on feedback from users and our internal team.
Given this, it is challenging for us to prioritize certain enhancements that haven’t been widely requested. That said, rest assured, we aim to include your requested enhancement in future updates and keep you posted accordingly.

Thank you once again for your understanding and continued support.

[MaxenceTP]

Any update on this ?

[Sangita Support Squad]

@MaxenceTP, We sincerely appreciate your patience and understanding.

Our development team has been working on a major update for one of our plugins over the past few months, which has unfortunately delayed the implementation of support for additional payment options in Stripe marketplace. Once this update is released, integrating additional payment options for Stripe Marketplace will be our top priority.

We’ll keep you updated on our progress! Thank you again.

[MaxenceTP]

One year later, still no ETA ? That’s so sad..

[Anushka Sinha]

Hi @MaxenceTP!

I truly apologize for the long wait and any frustration this has caused.

I deeply regret that we haven’t been able to provide you with an update sooner. Please allow me to check with my developer, and I will ensure to keep you informed as soon as I have any update.

[MaxenceTP]

Any answer ?

[Sangita Support Squad]

@MaxenceTP First of all, please accept our sincere apologies for the delay. We truly appreciate your patience and continued cooperation throughout this time.

Our development team has begun working on the implementation, and we’re doing our best to expedite the process. We hope to share an update with you soon regarding the support for additional payment methods in Stripe Marketplace.

Thank you again for your understanding — it really means a lot to us.

[Sangita Support Squad]

Hello there, I hope you’re doing well. We’ve already shared an update regarding the support for additional payment options like Bancontact and Alipay with you, and we hope everything is working smoothly on your end. As such, we’ll be closing this thread for now.

If you have any further queries or need additional assistance, please don’t hesitate to open a new support thread—we’ll be happy to help.

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