[Picflick]

Hi,
I tested the vendor sign-up for recurring membership and it doesnt recognize the membership level after I approve them not does it add them to the ‘subscriber’ page. See attached image… they followed the normal journey of completing the vendor-sign up form, check-out, completed purchase (Sandbox), and then manually approved.
Can you please check what the issue is?
Thanks

Attachments:

1. 

   Member-scaled.jpg
   

[Picflick]

To clarify – this is for membership plan registrations.

An additional question – in your terminology, what is the difference between ‘vendor membership’ and ‘subscription’? Thanks.

[Sangita Support Squad]

Hello, We’re sorry to hear about the issue you’ve encountered. After reviewing the flow for membership recurring plans on our end, everything appears to be working as expected. You can check out this video for reference: https://www.awesomescreenshot.com/video/34198510?key=c32a71118951b35d982e5e8917aacc55.

It’s possible there’s a conflict on your site. To investigate, please try the following steps:

Deactivate all plugins except WooCommerce, MultiVendorX, and MultiVendorX Pro.
Switch to a default theme like Twenty Twenty-Four or Storefront.
Test the vendor membership flow again to see if the issue persists.
Regarding your query about the difference between vendor memberships and vendor subscription plans, there isn’t any—they are essentially the same.

Please keep us updated on your findings, and don’t hesitate to reach out if you need further assistance.

[Sangita Support Squad]

It’s been a while, and we haven’t heard back from you. We assume your query has been resolved, so we are closing this thread.

If you need any assistance in the future or encounter any issues, please feel free to create a new support ticket.

[Author]

Posts