WCMp Core

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• • January 12, 2022 at 4:06 PM #133031
    hanasana955

    Participant

    After setup wcmp plugin on my WordPress site, I realized there are two columns of 5 stars in the review section. When I selected 10 stars as the reviewer for the vendor, the result of review is 5 stars which I assumed another 5 stars are duplicated. How I do fix it by removing the extra stars one?

  • January 12, 2022 at 6:43 PM #133041
    MVX Support Ninja

    Keymaster

    >Hi, thank you for getting in touch with us.
    In review section of WCMp there is field named “Review Category” and if you add more than one category (see screenshot- https://prnt.sc/26crid6 ) then only more than one review section will appear in your vendor shop page.
    However if you wish to remove one review field then you’ll have to remove one review category from admin dashboard. But if you are not using addional category to rate the vendors, then the extra review might be coming due to theme conflict. Just to be sure, kindly switch to a default theme and then check again.
    Do keep us posted

  • January 14, 2022 at 9:25 AM #133130
    hanasana955

    Participant

    Hi.

    The problem remains the same after I followed your instruction. It seems like the plugin duplicated with another row of star rating on the vendor review. Can you show me the guide in which I can remove that issue by coding the plugin file?

  • January 14, 2022 at 5:55 PM #133142
    MVX Support Ninja

    Keymaster

    Hi,
    It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
    If the issue is still there, switch to some default theme such as twenty sixteen and check again.
    If the issue still persists then kindly share your admin,ftp access.

  • January 24, 2022 at 12:20 PM #133526
    hanasana955

    Participant

    Hi,

    I realized there’s a plugin called Sw Woocommerce Swatches causing that issue. I will try to contact my WordPress template developer to solve it.

  • January 24, 2022 at 12:44 PM #133528
    MVX Support Ninja

    Keymaster

    Ok.

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