WCMp Core
Tagged: Vendor commission mail issue
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AuthorPosts
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February 21, 2022 at 9:29 AM #134665support-4528Participant
Hi
Currently vendor getting commission mail, but we dint want vendor to get commission mail. Instead vendor should get order confirmation mail same as which customer is getting.
Can you please let us know how to configure this.
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February 21, 2022 at 1:21 PM #134672MVX Support NinjaKeymaster
Hi, thanks for getting in touch with us.
If you do not want to get Commission mail for vendors kindly disable the option “Transctions (for vendors) via admin dashboard>Woocommerce>email> Transactions (see screenshot- https://prnt.sc/6RcVOn9bKgxa )
There is an option for new vendor order email (see screenshot- https://prnt.sc/Ut1Gw227neB6 ) i.e, whenever a new order will be placed for any vendor that vendor will get this mail. But the flow you are looking for requires custom code.
Do you have any developers with you, so we can assit them with this. -
February 22, 2022 at 12:42 AM #134696support-4528Participant
yes, we have developer can you please assist here.
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February 22, 2022 at 7:29 PM #134737MVX Support NinjaKeymaster
Hi,
Can you please let us know which mail do you want to trigger and when. please let us know with a screenshot and also a small video.So, we will help you out accordingly.
Regards,
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February 23, 2022 at 11:43 PM #134786support-4528ParticipantThis reply has been marked as private.
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February 24, 2022 at 6:30 PM #134828MVX Support NinjaKeymaster
Hi,
WCMp send a email named vendor new order to the vendor when a new order create.
If you want to change this email then please override dc-woocommerce-multi-vendor/templates/emails/vendor-new-order.php template by copying it to yourtheme/dc-product-vendor/emails/vendor-new-order.phpRegards,
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February 25, 2022 at 12:36 PM #134854support-4528ParticipantThis reply has been marked as private.
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February 25, 2022 at 6:26 PM #134876MVX Support NinjaKeymaster
Hi,
Kindly check below file path
your-site/wp-content/plugins/dc-woocommerce-multi-vendor/templates/emails/vendor-new-order.phpRegards,
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March 3, 2022 at 12:37 AM #135024support-4528ParticipantThis reply has been marked as private.
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March 3, 2022 at 5:18 PM #135051NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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March 6, 2022 at 2:11 PM #135142support-4528ParticipantThis reply has been marked as private.
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March 7, 2022 at 1:23 PM #135164support-4528ParticipantThis reply has been marked as private.
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March 7, 2022 at 5:28 PM #135171NerdySupportExpert MoumitaKeymaster
@support-4528, as you can see the pem file path is not supported.
So can you please share the key via drive, so we can proceed with the sftp connection.
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March 7, 2022 at 7:27 PM #135180support-4528ParticipantThis reply has been marked as private.
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March 8, 2022 at 3:19 PM #135195NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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