Hi,

we have the following situation. We got this platform: https://usatos.com
For some actions made on the site (buying products, shipping them, changing order status, refunding, rejecting product posting) the mail content sent to the beneficiary hasn’t got a correct layout.
Our tech team tried to figure it out but requested to make a support ticket to you.

This issue appears for the following emails sent:
– vendor/supplier receives email for new order published buy client. mail content positioned to the right of the page and not centered
– new refund request email received on the vendor/supplier account. mail content positioned to the right of the page and not centered
– mail received by client for “order shipped”. mail content positioned to the right of the page and not centered
– vendor/supplier receives an email regarding a product that has been rejected for being posted on site. mail content positioned to the right of the page and not centered

Could you tell me if it’s a situation from MVX?

I’ve attached some pictues with those emails. If needed, I could provide those emails to you to a specific email adress.

Regards,