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Elementor Pop-Up Breaks Vendor Dashboard

Resolved
Viewing 8 reply threads
  • Author
    Posts
    • July 25, 2023 at 5:07 AM #194646
      Chris
      Participant

      Hi support,

      I’ve added a popup recently for my site header via Elementor so that when a hamburger menu icon is clicked, a sidebar (which is a popup) opens. Recently, I can see that the popup switch the dashboard page content to the right. My popup size is 220px and the dashboard page content is also switched 220px to the right. Please help me to resolve this issue as I couldn’t figure out which CSS is causing this.

      Thanks

    • July 25, 2023 at 5:07 AM #194647
      Chris
      Participant
      This reply has been marked as private.
    • July 25, 2023 at 12:51 PM #194654
      Sangita Support Squad
      Keymaster

      @Chris, there seems to be some conflict issue.
      Kindly create a staging site and share the site url, temporary admin access with us so that we can check this on your end and help you accordingly.

    • July 25, 2023 at 5:41 PM #194689
      Chris
      Participant
      This reply has been marked as private.
    • July 25, 2023 at 8:07 PM #194690
      Sangita Support Squad
      Keymaster

      Thanks for sharing the access.

      We have checked the issue on your staging. Everything looks fine here https://watch.screencastify.com/v/wdFmQ9pyE3pnFOedqHz0.

      It seems like the issue you are facing is not replicated on your staging site. Kindly check and replicate the issue on your staging site so that we will be able to help you accordingly.

    • July 25, 2023 at 11:58 PM #194703
      Chris
      Participant

      Hi,

      Sorry for the hassle. I was in a hurry when I’m copying the templates to my staging site. I didn’t managed to check and link the popup properly to replicate the issue before going out due to some urgency. Anyway, the issue is replicated now. Please have a check on it. Thanks

    • July 26, 2023 at 11:51 AM #194711
      Sangita Support Squad
      Keymaster

      Hello @Chris
      We have checked by disabling plugins on your end to check the conflict issue. The issue you are facing is coming because of the conflict with the Elementor Beta(developer version) plugin on your end.
      Kindly check the video https://watch.screencastify.com/v/Twkhd9VgtvPA1OIcAl42.
      Please use the official version of Elementor.

    • August 3, 2023 at 12:10 AM #194830
      Chris
      Participant

      It’s okay, I fixed it.

    • August 3, 2023 at 9:34 AM #194844
      Sangita Support Squad
      Keymaster

      Happy to hear that.

  • Author
    Posts
Viewing 8 reply threads
  • The topic ‘Elementor Pop-Up Breaks Vendor Dashboard’ is closed to new replies.
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