- This topic has 5 replies, 2 voices, and was last updated 2 years, 8 months ago by
Sangita Support Squad.
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August 22, 2023 at 1:08 AM #195343
Picflick
ParticipantHi,
When my vendors sign up and dont input an address (i.e. they leave it empty), it defaults to our website store address (see https://ibb.co/rsm07mk).
Also, the functionality that vendors have on the dashboard to ‘hide address’ doesnt work. I tested it out with 1 of my vendors and it still shows it on the [mvx_vendorslist] webpage.
Please assist. Thanks -
August 22, 2023 at 2:29 PM #195373
Sangita Support Squad
KeymasterThanks for your query. If the vendor keeps the address section blank on the storefront page then there will not be any address shown on the vendor store page. The address added on the store front page is the store address and that is displayed on the vendor store page. Kindly check the video https://watch.screencastify.com/v/wjMupTJJly3UrJfWDtjT.
For the address being displayed on the vendor list page we will fix this in our next update. You can keep track of the issue from here https://github.com/multivendorx/MultiVendorX/issues/486. -
August 22, 2023 at 9:25 PM #195404
Picflick
ParticipantThank you for fixing the error.
On the first point… I am saying that when the vendor keeps the address section blank ON SIGN-UP, then the company’s address is set as the vendor’s address (i.e. it takes our PicFlick address and sets it for the vendor if they do not provide one). -
August 23, 2023 at 4:13 PM #195446
Sangita Support Squad
Keymaster@Picflick I have checked the flow for vendor registration on my end. The vendor is not providing any information about his address and after registration on the vendor dashboard under store front submenu the vendor address section is coming blank. Kindly check the video https://watch.screencastify.com/v/XfWhETFr57xDTO1lW0FS. As the address section is blank hence no address is displayed on the store page too.
Now as you are facing an issue with this on your end, kindly share a video describing how we can recreate the issue on our end. -
August 24, 2023 at 11:11 PM #195489
Picflick
ParticipantThanks very much for checking, I appreciate it. I think it may be fixed. I will surely revert if it occurs again.
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August 25, 2023 at 1:08 PM #195517
Sangita Support Squad
Keymaster@Picflick Surely let us know if you face the issue again.
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