Cannot Customize Enquiry Form Fields

WCMp Catalog Enquiry

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• • March 12, 2024 at 12:09 AM #218046
    Stacy Schnabel

    Participant

    There is not a spot to customize the inquiry form.
    I need to add phone number and company. https://s4u.054.myftpupload.com/product/batch-dryers/

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       Screenshot-2024-03-11-at-1.39.02 PM.png
       

  • March 12, 2024 at 11:35 AM #218055
    Sangita Support Squad

    Keymaster

    Hi there, Thanks for getting in touch with us. It seems there are some issues on your database that is why the option to add enquiry form fields is not appearing. So kindly add the below code in the functions.php file of your current active theme on your site –

    
    add_action('init', 'fix_catalog_issue');
    function fix_catalog_issue(){ 
    delete_option('mvx_catalog_pro_enquiry_form_data');
    }
    

    Copy

    After adding this code refresh the Enquiry form settings page and you will get the option to add form fields there.
    After this you can remove the code from the functions.php file.

    Let us know if you need any further assistance from our end.

  • May 11, 2024 at 5:17 PM #219816
    Sangita Support Squad

    Keymaster

    It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

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