MultivendorX Pro
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AuthorPosts
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May 26, 2024 at 2:39 PM #220189MaxenceTPParticipant
Hello,
Here is my Stripe Marketplace configuration:
– Stripe Connect Account types : Standard
– Stripe fees: Direct ChargesWhen I make a payment by credit card, I get stuck in the checkout with the error:
“No such PaymentMethod: ‘pm_1PKd2rGjEZ26s1jsKvsCULp4’; It’s possible that this PaymentMethod exists on one of your connected accounts, in which case you should try this request again on that connected account. To find out more, visit https://stripe.com/docs/connect/authentication.Setting Stripe Charges to Destination works fine, but I prefer Direct. Where could this be coming from?
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May 26, 2024 at 7:02 PM #220195Sangita Support SquadKeymaster
The direct charge type in the Stripe marketplace only works for purchases from a single vendor per order. It will not function for orders containing products from multiple vendors.
Please check the direct charge type flow with a single vendor product in the cart.
Let us know if you need any further assistance.
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May 27, 2024 at 3:27 AM #220196MaxenceTPParticipant
Why is there this limitation?
In any case, I tested only one product, so only one vendor
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May 27, 2024 at 11:40 AM #220200Sangita Support SquadKeymasterThis reply has been marked as private.
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May 29, 2024 at 12:24 AM #220255MaxenceTPParticipantThis reply has been marked as private.
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May 29, 2024 at 4:44 PM #220272Sangita Support SquadKeymaster
@@MaxenceTP, We have replied to you over the other thread here https://multivendorx.com/support-forum/topic/checkout-error-with-stripe/#post-220269.
Thank you.
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May 31, 2024 at 10:24 PM #220352MaxenceTPParticipant
These are 2 different problems / errors, please bear this in mind
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May 31, 2024 at 10:35 PM #220353Sangita Support SquadKeymaster
Our team is currently working on the fixes for the reported issues. Kindly provide us some more time. We will provide you with the fixed plugin as soon as possible.
Thanks for your cooperation and understanding. -
June 3, 2024 at 11:28 AM #220380Sangita Support SquadKeymasterThis reply has been marked as private.
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June 3, 2024 at 11:38 AM #220381Sangita Support SquadKeymasterThis reply has been marked as private.
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June 3, 2024 at 5:05 PM #220392MaxenceTPParticipant
I don’t have access to your GDrive link, please share a public link.
You should now have access to edit files in FTP.
I’m using the latest version of MVX Pro : 1.3.6
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June 3, 2024 at 5:42 PM #220393Sangita Support SquadKeymasterThis reply has been marked as private.
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June 4, 2024 at 2:14 AM #220398MaxenceTPParticipant
To be honest, I don’t know in which version the bug of Bancontact was added.
I upgraded directly from 1.1.1 to 1.3.6.I’ll test asap
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June 4, 2024 at 9:55 AM #220400Sangita Support SquadKeymaster
@MaxenceTP, Thanks for the update. We will look forward to hear from you regarding the bancontacts.
Also can you please confirm whether your other issues got resolved with the earlier shared plugins.
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June 14, 2024 at 2:54 AM #220672MaxenceTPParticipant
Hello, the Bancontact & Giropay problem is still present in the latest version.
Have you been able to test it yourself?You can check the problem directly on my site
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June 14, 2024 at 5:55 PM #220684Sangita Support SquadKeymaster
Hi @MaxenceTP,
Thank you for your cooperation and assistance.
The additional payment methods like Bancontact, giropay are not compatible with the HPOS feature. Also with the introduction of the HPOS feature, we have only maintained support for Stripe credit cards in the Stripe Marketplace module, as this is the most commonly used option among our users.
Additionally, the API for the additional payment methods (Alipay, Giropay, Bancontact) has been updated by Stripe, and implementing those updates with the modified HPOS supported code is really a huge task.
But not to worry. Adding support for these additional payment methods is on our to-do list, but it is currently a lower priority compared to other crucial updates. Rest assured, we will implement support for these additional payment methods in future updates and keep you informed.
Thank you again for your understanding. -
June 15, 2024 at 12:16 AM #220687MaxenceTPParticipant
I don’t use HPOS, is there anything I can do?
I’m annoyed that I paid for your latest updates, which actually have fewer features than before 🙁
About 25% of my customers used this payment method and I’m afraid that some of them will give up as it’s no longer available. -
June 17, 2024 at 3:23 PM #220739Sangita Support SquadKeymaster
@MaxenceTP, We understand your concerns.
As you may know, Stripe recently updated their API, which caused issues with the previous support for Stripe. To ensure uninterrupted payment flow for our users, our development team promptly added support for credit card payments in the Stripe marketplace.
We are also working on adding support for other payment methods in Stripe with the updated API. We aim to include these in our upcoming updates.
However, currently our dev team is occupied with the revamp of our core plugin. The addition of the supprt for the additional payment methods might get a little delayed. But not to worry, as soon as we will have an update we will surely keep you posted.
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July 21, 2024 at 11:02 PM #221817MaxenceTPParticipant
Hello,
I received this worrying email from Stripe:
“As a reminder, XXX currently accepts Bancontact and giropay payments via its Stripe integration using the Sources API. From 15 August, this API will no longer support payment methods other than bankcards.
To continue accepting Bancontact and giropay payments, you will need to migrate your integration to the Payment Intents API.”Do you have any news about this update?
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July 21, 2024 at 11:47 PM #221820MaxenceTPParticipant
Is it possible to support Apple Pay / Google Pay also ?
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July 22, 2024 at 4:27 PM #221835Sangita Support SquadKeymaster
@MaxenceTP As mentioned earlier, we currently only support Stripe credit cards. However, we plan to implement additional payment methods such as Bancontact, giropay, Apple Pay, and Google Pay in future updates. We will definitely keep you informed when these are available.
Regarding the email from Stripe, not to worry , when we will work on the implementation of the additional payment methods of Stripe we will work with the latest API only.
Let us know if you need any further assistance from our end. -
July 23, 2024 at 2:22 AM #221847MaxenceTPParticipant
Do you have an approximate timing?
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July 23, 2024 at 10:33 AM #221851Sangita Support SquadKeymaster
Hello @MaxenceTP, We truly appreciate your understanding. Our development team is currently quite occupied with their development work, so providing an exact timeframe isn’t possible at the moment.
However, we want to assure you that once we begin working on implementing the additional payment methods for Stripe marketplace, we’ll keep you updated regarding that accordingly.
Thank you for your patience and support.
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August 13, 2024 at 10:55 PM #222287MaxenceTPParticipant
Hello, any update here ?
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August 14, 2024 at 11:44 AM #222295Sangita Support SquadKeymaster
Hi @MaxenceTP, Thank you for your understanding. While our team hasn’t had the opportunity to start working on support for additional Stripe payment methods yet, it is definitely on our roadmap for future updates.
At the moment, we haven’t received a significant number of requests for this feature, but as interest grows, we’ll prioritize its development. Rest assured, we’ll keep you informed once these features are successfully implemented.
Thanks again.
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August 14, 2024 at 3:57 PM #222308MaxenceTPParticipant
So this is going to be problematic 🙁
I’m using your plugin for this Stripe marketplace feature, which was still working a few months ago.
It’s not normal to remove / not maintain features in updates, please do the necessary to get it back in place as soon as possible -
August 14, 2024 at 4:24 PM #222309Sangita Support SquadKeymaster
We completely understand your concerns. As you know, Stripe updated their API a few months ago, which caused issues with the payment flow in the Stripe Marketplace module. To address this, our development team quickly updated our plugin to support the new Stripe API and added support for credit card payments, ensuring that our users’ payment flows remained uninterrupted.
However, we did not have the opportunity to add support for other payment methods like “Bancontact” or “Giropay” at that time. We wanted to avoid rushing a fix that could potentially cause future issues. Our main focus was to ensure that credit card payments were functioning correctly for our users.
Rest assured, we do plan to add support for these additional payment methods, as well as new options like “Apple Pay” and “Google Pay,” in future updates. This will take some time, but we are committed to making these improvements. Thank you for your patience and understanding. -
August 14, 2024 at 7:01 PM #222313MaxenceTPParticipant
How long it can take ?
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August 14, 2024 at 7:48 PM #222314Sangita Support SquadKeymaster
Giving an exact ETA at this moment is really not possible as our team has not yet started working on the implementation.
But not to worry. As soon as we will start working on the implementation, we will surely keep you posted. -
September 11, 2024 at 1:38 AM #235182MaxenceTPParticipant
Hello, any update ?
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September 11, 2024 at 10:15 AM #235189Sangita Support SquadKeymaster
@MaxenceTP, First and foremost, we sincerely apologize for the delay in implementing support for the additional payment methods in our Stripe marketplace.
To be transparent, our team has been occupied with other development tasks and hasn’t yet had the opportunity to begin work on this. However, rest assured, once the current projects are completed, they will prioritize adding support for the additional payment methods in the Stripe marketplace. We will keep you informed as soon as we begin this process.
Thank you once again for your continued support and understanding.
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