- This topic has 27 replies, 2 voices, and was last updated 1 year, 2 months ago by
dgtise.
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AuthorPosts
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November 18, 2024 at 4:23 PM #237033
dgtise
ParticipantHi
I am looking to create three membership plans, but only want to include the WP Affiliate option in one of them, when I go to set up the plans I don’t see it in the list of ‘MVX Addons’ to either include or exclude.
How can I go about this please?
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November 18, 2024 at 4:52 PM #237034
dgtise
ParticipantThis reply has been marked as private. -
November 18, 2024 at 5:32 PM #237036
Sangita Support Squad
Keymaster
@dgtise, Thank you for reaching out to us. Please check if the WP Affiliate module is enabled on your end. Once it is enabled, kindly check again and let us know about your findings.We look forward to hearing back from you!
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November 18, 2024 at 5:49 PM #237037
dgtise
ParticipantThis reply has been marked as private. -
November 18, 2024 at 6:00 PM #237039
dgtise
ParticipantI forgot to add, Subscriptions for Vendors is also not visible in the membership plans, I want to offer that to my vendors through the Membership plans too. Woocommerce Subscriptions plugin is installed
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November 18, 2024 at 6:22 PM #237041
Sangita Support Squad
Keymaster@dgtise, We’re sorry to hear about the issue you’ve encountered. Could you please try deactivating all plugins except WooCommerce, MultiVendorX, and MultiVendorX Pro? Additionally, switch to a default theme like Twenty Twenty-Four or Storefront and check again.
Let us know your findings so we can assist you further!
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November 18, 2024 at 6:30 PM #237042
dgtise
ParticipantI don’t understand how deactivating the plugins that should influence the Membership settings in MVX pro will be beneficial, this is counter intuitive. Anyway, I have done this and as expected the result is the same.
Can you confirm the MVX code should be including these extra addons as a membership items I as the admin can control. It looks to me these extra addons are not being picked up in the Membership plans
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November 18, 2024 at 8:42 PM #237044
dgtise
ParticipantThis reply has been marked as private. -
November 18, 2024 at 10:06 PM #237047
Sangita Support Squad
KeymasterSure. Please provide us some time to check the flow on our end and we will get back to you as soon as possible.
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November 19, 2024 at 5:09 PM #237086
Sangita Support Squad
KeymasterHello @dgtise,Thank you for your cooperation.
We’ve reviewed the flow you mentioned, and the “subscription” product types are appearing as expected in the allowed product type section on the edit product page of Membership Plans. However, we noticed that the “WP Affiliate” module is not currently supported in the “MVX Addons” section.
Not to worry—we’ve informed the team about this, and support for the “WP Affiliate” module in the “MVX Addons” section of Membership Plans will be included in a future update.
Thank you for bringing this to our attention!
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November 19, 2024 at 6:41 PM #237093
dgtise
Participantthank you, but instead of addressing these one by one when someone like myself reports it, surely it makes sense for your devs to check ALL modules against the memberships and see if it is included or not, and address that with code?
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November 19, 2024 at 8:24 PM #237096
Sangita Support Squad
KeymasterI completely understand your perspective, and we sincerely apologize for the inconvenience caused. Please rest assured that, as mentioned earlier, our team will address this issue in future updates. Once the necessary fixes are implemented, we will notify you promptly. Thank you for your patience and understanding.
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December 16, 2024 at 2:00 PM #237792
Sangita Support Squad
KeymasterThis reply has been marked as private. -
December 16, 2024 at 4:05 PM #237794
dgtise
ParticipantThis reply has been marked as private. -
December 16, 2024 at 4:41 PM #237795
Sangita Support Squad
Keymaster@dgtise, We have shared the access to the mentioned email id. Kindly check the fixed flow on your end and keep us posted about your finding.
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December 30, 2024 at 5:57 PM #238096
Sangita Support Squad
KeymasterHi there, It’s been a while since we last heard from you regarding the fix we provided. Could you please confirm if it worked well on your end? This will help us include it in our next update.
Looking forward to your response.
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January 14, 2025 at 7:36 PM #238416
dgtise
ParticipantThis reply has been marked as private. -
January 14, 2025 at 7:53 PM #238419
dgtise
ParticipantThis reply has been marked as private. -
January 14, 2025 at 10:29 PM #238426
Sangita Support Squad
KeymasterWe have earlier shared the fixed plugin with you but as we have not received any confirmation from your end hence that fix was not added in the update. However, not to worry. Once the fix for the wp affiliate will be released, we will keep you posted accordingly.
Also if you need any further assistance from our end please do let us know.
Thank you for your understanding and cooperation so far.
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January 24, 2025 at 9:29 PM #238711
dgtise
ParticipantThis reply has been marked as private. -
January 24, 2025 at 10:04 PM #238721
Sangita Support Squad
KeymasterThank you for getting back and sharing the details. I am forwarding this to my dev team. They will look into it and as soon as I will have an update I will let you know accordingly.
Thanks again.
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January 29, 2025 at 1:29 PM #238826
Sangita Support Squad
KeymasterThis reply has been marked as private. -
January 30, 2025 at 12:18 PM #238856
Sangita Support Squad
KeymasterHello there, We are still awaiting your confirmation regarding the fix provided. Once you confirm, we will proceed with adding it to our official update.
Looking forward to your response.
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February 4, 2025 at 12:44 PM #238973
dgtise
ParticipantThis reply has been marked as private. -
February 4, 2025 at 7:33 PM #238980
Sangita Support Squad
KeymasterHi there, We have already released an update with the fix. So kindly update the MultiVendorX Pro plugin to the latest version on your end and check.
Let us know if you need any further assistance from our end.
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February 4, 2025 at 7:56 PM #238982
dgtise
ParticipantThank you, yes I can see the option now in the latest version, please close the ticket
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February 4, 2025 at 9:13 PM #238985
Sangita Support Squad
KeymasterGlad to hear that. If you need any further assistance please do create a new support ticket.
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March 4, 2025 at 6:31 PM #239681
dgtise
ParticipantPlease close the ticket
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