Supplier Store-products not shown in the same page but redirects to another page

MultivendorX

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    • April 12, 2023 at 11:04 AM #187353
      popa_catalin1983
      Participant

      Hello,

      We have encountered an issue/bug regarding suppliers store page and info displayed after accessing the button PRODUCTS.
      Here’s the link to the website with Supplier’s store page :
      https://usatos.com/furnizor/mtest74466/reviews/

      On this page you can find the buttons : Products Reviews and Policy
      When we press the Reviews and Policy Buttons, information for each one is loaded in the same page under those buttons.
      But if we acces the button Products, it redirects to another page, showing the available archive products that this Supplier sells.
      https://usatos.com/furnizor/mtest74466/
      We don’t want that, we would like that the available products to be shown in the same page under this buttons, just like for Reviews and Policy
      I’ve attached a video explaining it and some pictures

      Regards,

      Marian

    • April 12, 2023 at 5:55 PM #190767
      Sangita Support Squad
      Keymaster

      Hello @popa_catalin1983 The products, reviews, policies are shown in the same page only . Kindly check this video https://watch.screencastify.com/v/5MqC9Kn5JkbV4g3iWbKB
      There might be some theme /plugin conflict on your site . Just to be sure, kindly deactivate all the plugins other than Woocommerce , MultiVendorX and check again .

    • April 29, 2023 at 12:35 AM #191518
      popa_catalin1983
      Participant

      Hi,
      We talked with support from AVADA (theme providers) and they said that the issue could be from MultivendorX. We also talked with our IT support and the same answer we received from them.
      Our IT Support refereced an screenshot regarding how the links to those sections are made.
      This image was attached in this reply.
      Can you please check it out again?

      Regards,
      Marian

    • April 29, 2023 at 7:31 PM #191558
      NerdySupportExpert Moumita
      Keymaster

      As we are not able to recreate the same on our end, please do create a staging site and share the access i.e. ftp and admin.
      While sharing the access, don’t forget to mark the response as private.

    • May 2, 2023 at 6:47 PM #191639
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • May 29, 2023 at 10:58 AM #191821
      popa_catalin1983
      Participant
      This reply has been marked as private.
    • September 20, 2023 at 10:59 AM #196459
      Sangita Support Squad
      Keymaster

      Its been long and we have not heard back from you. Earlier we somehow missed your thread. Can you please let us know if you are still facing the issue on your end or not.

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