Hi @zedmandesign, Thanks again for your continued patience while we look into this.
Based on our ongoing investigation, we’re currently facing a couple of issues that seem strongly related to the server configuration and performance environment, rather than the plugin itself.
Issue 1: WP_CACHE_KEY_SALT Warning in wp-config.php
We noticed the following warning is being generated:
Constant WP_CACHE_KEY_SALT already defined
This suggests that WP_CACHE_KEY_SALT is being declared multiple times in your wp-config.php file. While this might not directly break the site, it can create unexpected behavior with object caching or performance, particularly if a persistent object cache is being used. We recommend checking your wp-config.php to clean up any redundant or conflicting declarations.
Issue 2: Intermittent Backend Slowness
While our dashboard typically loads in about 13 seconds under normal conditions, we’ve observed that the Plugins page in the WordPress backend occasionally takes up to 90 seconds to load. Since this persists even after all plugins are deactivated, it points toward a deeper issue possibly related to the hosting environment.
We’re currently reviewing several root causes that might be contributing to the delay:
1. Theme or Custom Code
Some themes or custom code snippets may be injecting unnecessary styles or scripts into the admin area (especially within the
2. Database Overhead
It’s possible that the database is bloated with autoloaded options, transients, or leftover data. This can lead to longer processing times even for basic admin pages.
3. Server-Level Performance
Delays from MySQL queries, limited PHP memory or execution time, or low-tier server resources can all result in significant backend lag—particularly when loading heavier admin pages like the Plugins list.
🛠️ Next Steps
To move forward efficiently, we suggest the following:
1. Server Scan : Please ask your hosting/server admin to perform a detailed scan of:
2. Server load : MySQL query performance
3. PHP memory/execution limits : Object cache conflicts any processes causing bottlenecks in the admin area
Collaboration with Our Team
If your server team finds everything is fine on their end, we’d be happy to coordinate directly with them for deeper troubleshooting.
You can loop us in by emailing both teams together — our support address is: contact@multivendorx.com
We’re committed to getting to the bottom of this and ensuring your WordPress site performs reliably. Thanks again for working with us on this, and please don’t hesitate to reach out with any updates from your hosting provider.
