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Bugs and changes on the “Vendor page”

WCMp Core

Resolved
Viewing 96 reply threads
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    • #118983
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #118982
      MaxenceTP
      Participant

      Hello,

      I have a lot of problems on my “Vendor List” page since the last update. I’ll explain you point by point:
      – I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
      – I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
      – I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
      – I would like to remove this part at the top of the page: https://prnt.sc/1153sf1
      – I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uib

      add_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page');
      function remove_limited_vendor_per_page($args) {
          $args = array(
              number' => 100,
          );
          return $args;
      }
      Copy

      Regarding the page of each vendor :
      – I would like to remove the “Policies” tab: https://prnt.sc/1153sut
      – And centre the content of the page: https://prnt.sc/1153tfe

      Finally, I’d like it to be almost like before :/
      Thank you very much for your help <3

    • #119053

      Hi @MaxenceTP, we will definitely help you out.

      Please do share a temporary admin and ftp access of your staging site so we can add these there.
      While sharing the access, don’t forget to mark the response as private.

    • #119080
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119081
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119062
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119066
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119068
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119160

      Hi @MaxenceTP, as you know from WCMp 3.7 we have changed the look of Vendor list page.
      However if you want to use the older look of vendor list page, then add this code in your current active theme functions.php file

      add_filter('wcmp_load_default_vendor_list', '__return_true');
      Copy

      This should fix the issue in your site.

    • #119212
      MaxenceTP
      Participant

      It works for the vendor list but not for the individual vendor page.
      Would it be possible to use the new design which is much better than the old one, but with the small corrections I listed above ?

      Thanks for your help

    • #119286

      @MaxenceTP, can you please share cPanel access instead?

    • #119288
      MaxenceTP
      Participant

      I don’t have cPanel, it’s a VPS

    • #119339

      @MaxenceTP, I have spoken with our team. You can share your ftp access, all you have to do is share the SSH key.

      So, kindly contact the server admin to share the ssh and ftp access so we can look into this.

    • #119370
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119371
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119413

      @MaxenceTP, please add this code in the function.php of your current active theme :

      add_action('wcmp_before_main_content', function() {
         do_action( 'woocommerce_before_main_content' );
      });
      Copy
    • #119461
      MaxenceTP
      Participant

      That doesn’t change anything :/
      Have you tried this code on our developpement website ?

    • #119570

      @MaxenceTP, that code should fix the issue.

      However as this is not working the team will check again.

    • #119578
      MaxenceTP
      Participant

      Okay thanks, keep me informed 🙂

    • #119707

      @MaxenceTP, the ftp is not working, can you please check?

    • #119756
      MaxenceTP
      Participant

      I tested it again, it’s working for me. I just copy/paste the SSH key into a key.ppk, then run it, then go to FileZilla.
      Make sure you ran the SSH key before trying to access the FTP

    • #119820

      Hi,
      We are not getting your instruction. Please share us normal hostname, username, password, and post like other FTP/sFTP details. Or else please share with us a video of the complete procedure to connect FTP/sFTP by your procedure.

    • #119846
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #119875

      Hi,
      You may have another extension (third-party software ) to open the PPK file for setup. We don’t have this extension. Please create a password on your end and then prove us only user, host, password, and port. Hope you understand.

    • #120157
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #120195
      This reply has been marked as private.
    • #120266
      MaxenceTP
      Participant

      Hey !

      The width can be changed in the “Page attributes” setting in the WordPress pages. I can change that for vendor list and it works, but vendor pages aren’t WordPress page so I can’t edit the page template. How to change the template used ?
      https://prnt.sc/11rfd43

      And what about the others things ?

      – I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
      – I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
      – I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
      – I would like to remove this part at the top of the page: https://prnt.sc/1153sf1
      – I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uib

      add_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page');
      function remove_limited_vendor_per_page($args) {
          $args = array(
              number' => 100,
          );
          return $args;
      }
      Copy

      Regarding the page of each vendor :
      – I would like to remove the “Policies” tab: https://prnt.sc/1153sut
      – And centre the content of the page: https://prnt.sc/1153tfe

      Thanks for your help 🙂

    • #120216
      MaxenceTP
      Participant

      The width can be changed in the “Page attributes” setting in the WordPress pages. I can change that for vendor list and it works, but vendor pages aren’t WordPress page so I can’t edit the page template. How to change the template used ?
      https://prnt.sc/11rfd43

      And what about the others things ?

      – I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
      – I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
      – I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
      – I would like to remove this part at the top of the page: https://prnt.sc/1153sf1
      – I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uib

      add_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page');
      function remove_limited_vendor_per_page($args) {
          $args = array(
              number' => 100,
          );
          return $args;
      }
      Copy

      Regarding the page of each vendor :
      – I would like to remove the “Policies” tab: https://prnt.sc/1153sut
      – And centre the content of the page: https://prnt.sc/1153tfe

      Thanks for your help 🙂

    • #120680
      MaxenceTP
      Participant

      Hello! Any news please ? :'(

    • #120747

      Hi,
      our replies are inline –
      >> How to change the template used ? https://prnt.sc/11rfd43
      — what you want to change kindly let me know.

      >> I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
      — override templates/shortcode/vendor-list/content-vendor.php template by copying it to yourtheme/dc-product-vendor/shortcode/vendor-list/content-vendor.php
      Remove line no 67 to 72 and 32 to 43

      — To change the design of review star please add your custom css or override templates/review/rating_vendor_lists.php by copying it to yourtheme/dc-product-vendor/review/rating_vendor_lists.php and change as per your requirement

      >> I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
      — add your custom css or override templates/shortcode/vendor-list/content-vendor.php template by copying it to yourtheme/dc-product-vendor/shortcode/vendor-list/content-vendor.php and add modify as per your requirement.

      >> I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
      — For this you have to add custom code on your end. WCMp use below hook for vendor list.

      wcmp_vendor_list_vendors_section
      Copy

      >> I would like to remove this part at the top of the page: https://prnt.sc/1153sf1

      — Please add this code of the function.php of the current active theme:

      add_filter( 'wcmp_vendor_list_enable_store_locator_map', '__return_false' );
      Copy

      >> I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uib
      — Please add this code of the function.php of the current active theme and let us know:

      add_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page');
      function remove_limited_vendor_per_page($args) {
          $args = array(
              'number' => 100,
          );
          return $args;
      }
      Copy

      >> I would like to remove the “Policies” tab: https://prnt.sc/1153sut
      — Please add this code in the function.php of the current active theme :

      add_filter( 'wcmp_store_tabs', 'wcmp_remove_policy_tab_from_shop_page');
      function wcmp_remove_policy_tab_from_shop_page( $tabs ){
        $tab_key = '';
        foreach ($tabs as $key => $value) {
          if($value['id'] == 'policies'){
            $tab_key = $key;
          }
        }
        unset($tabs[$tab_key]);
        
      return $tabs;
      }
      Copy

      kindly checkout this image – https://prnt.sc/127brwr
      using Store front theme this is in the center.
      Kindly add your custom css.

      Regards,

    • #121722
      MaxenceTP
      Participant

      Thank you very much for your answer, I was able to fix most of the problems.

      I’ll give you some details about the things I didn’t manage to do :

      >> How to change the template used ?
      The pages of the site have a div with padding to avoid that the elements of the page are stuck to the edge, like this : https://prnt.sc/12ysi9c
      But on the vendor page (not the vendor list page), it is not there. How to add it https://prnt.sc/12yskko ?

      >> I’d like sellers who don’t have products yet to be displayed
      I didn’t find how to use the hook you sent

      >> I would like to fix the star ratings
      I don’t want to change the design of the stars, but in fact the empty stars and the filled ones added on top are offset, which gives this weird effect : https://prnt.sc/12yt2nm

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?

      Thanks for your help <3

    • #121733
      MaxenceTP
      Participant

      I don’t really understand why I can’t post my reply.

      Thank you very much for your answer, I was able to fix most of the problems.

      I’ll give you some details about the things I didn’t manage to do :

      >> How to change the template used ?
      The pages of the site have a div with padding to avoid that the elements of the page are stuck to the edge, like this : https://prnt.sc/12ysi9c
      But on the vendor page (not the vendor list page), it is not there. How to add it https://prnt.sc/12yskko ?

      >> I’d like sellers who don’t have products yet to be displayed
      I didn’t find how to use the hook you sent

      >> I would like to fix the star ratings
      I don’t want to change the design of the stars, but in fact the empty stars and the filled ones added on top are offset, which gives this weird effect : https://prnt.sc/12yt2nm

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?

      Thanks for your help <3

    • #122012
      MaxenceTP
      Participant

      Hey, any update ? 🙂

    • #122051

      @MaxenceTP, sorry for the delayed response, as it was in spam.

      Our team will check and get back to you.

    • #122052

      Hi, our replies are inline:
      >> How to change the template used ?
      — You can add custom css or Override templates/wcmp-archive-page-vendor.php template by copying it to yourtheme/dc-product-vendor/wcmp-archive-page-vendor.php.

      >> I’d like sellers who don’t have products yet to be displayed
      I didn’t find how to use the hook you sent

      — you have to add custom code using above shared filter –
      — checkout the link for using add filter – https://bit.ly/3bK4zds

      >> I would like to fix the star ratings
      I don’t want to change the design of the stars, but in fact the empty stars and the filled ones added on top are offset, which gives this weird effect : https://prnt.sc/12yt2nm

      — for now you have to use add custom css to fix your issue.

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks

      — please describe more with a short video.

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?

      — it need good amount of custom code. let me know if you need hook and filter.

      Regards,

    • #122078
      MaxenceTP
      Participant

      Hey thanks !
      That’s okay for the template.

      >> I’d like sellers who don’t have products yet to be displayed
      What do you think of this code ? I’m not sure $vendor_id->get_products(); is correct

      function hide_vendors_without_products() {
      global $WCMp, $vendor_list;
      if ( $vendor_list[‘vendors’] ) {
      foreach ( $vendor_list[‘vendors’] as $vendor_id ) {
      $products_array = $vendor_id->get_products();
      if (!empty($products_array)) {
      $WCMp->template->get_template(
      ‘shortcode/vendor-list/content-vendor.php’,
      array( ‘vendor_id’ => $vendor_id )
      );
      }
      }
      } else {
      wcmp_no_vendors_found_data();
      }
      }
      add_filter(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’, 1, 2);

      >> I would like to fix the star ratings
      I don’t really see what I have to put in custom css, but it’s the default rating stars, I havn’t edited the code : https://prnt.sc/13ar4em

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
      Here is a short video : https://youtu.be/3eNq1PzMnPM
      The first one is working, but not the second vendor.

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?
      If you can help me with that, I really appreciate, that’s not really easy to understand how WordPress works

    • #122136
      MaxenceTP
      Participant

      I still can’t post my reply since 3 days…

      Hey thanks !
      That’s okay for the template.

      >> I’d like sellers who don’t have products yet to be displayed
      What do you think of this code ? I’m not sure $vendor_id->get_products(); is correct

      function hide_vendors_without_products() {
      global $WCMp, $vendor_list;
      if ( $vendor_list[‘vendors’] ) {
      foreach ( $vendor_list[‘vendors’] as $vendor_id ) {
      $products_array = $vendor_id->get_products();
      if (!empty($products_array)) {
      $WCMp->template->get_template(
      ‘shortcode/vendor-list/content-vendor.php’,
      array( ‘vendor_id’ => $vendor_id )
      );
      }
      }
      } else {
      wcmp_no_vendors_found_data();
      }
      }
      add_filter(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’, 1, 2);

      >> I would like to fix the star ratings
      I don’t really see what I have to put in custom css, but it’s the default rating stars, I havn’t edited the code : https://prnt.sc/13ar4em

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
      Here is a short video : https://youtu.be/3eNq1PzMnPM
      The first one is working, but not the second vendor.

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?
      If you can help me with that, I really appreciate, that’s not really easy to understand how WordPress works

    • #122163

      Hi,
      our replies are inline:-
      >> I’d like sellers who don’t have products yet to be displayed
      What do you think of this code ? I’m not sure $vendor_id->get_products(); is correct
      >> WCMp add vendors using below hook

      wcmp_vendor_list_vendors_section
      Copy

      So, you have to remove this hook and add your custom code using below hook .

      >> I would like to fix the star ratings
      I don’t really see what I have to put in custom css, but it’s the default rating stars, I havn’t edited the code : https://prnt.sc/13ar4em
      — give us some time, we will let you know about this issue.

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
      Here is a short video : https://youtu.be/3eNq1PzMnPM
      The first one is working, but not the second vendor.

      — Kindly change a default theme and check this issue.

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?
      If you can help me with that, I really appreciate, that’s not really easy to understand how WordPress works
      — can you please tell me where do you want to display.

      Regards,

    • #122323
      MaxenceTP
      Participant

      Heeeey

      >> I’d like sellers who don’t have products yet to be displayed
      I’m really struggling to understand what I should do, I’ve been trying to find out for several days. Is it better like that ?

      remove_action(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’);

      function hide_vendors_without_products() {
      global $WCMp, $vendor_list;

      if ( $vendor_list[‘vendors’] ) {
      foreach ( $vendor_list[‘vendors’] as $vendor_id ) {
      $products_array = $vendor_id->get_products();
      if (!empty($products_array)) {
      $WCMp->template->get_template(‘shortcode/vendor-list/content-vendor.php’,array( ‘vendor_id’ => $vendor_id ));
      }
      }
      } else {
      wcmp_no_vendors_found_data();
      }
      }

      add_action(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’, 1, 2);

      >> I would like to fix the star ratings
      Okay ! Keep me informed :p

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
      Same problem with the WP default theme

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?
      On the vendors page, the vendor with the most products is the first one, like that : https://prnt.sc/13fwp3q become https://prnt.sc/13fwsud

    • #122673

      Sorry Maxence, somehow we missed this thread.

      Our team will check this on Monday and get back to you.

    • #122870
      MaxenceTP
      Participant

      Okay, I’m still waiting

    • #122902

      Hi,
      >> I’d like sellers who don’t have products yet to be displayed
      — Please add this code to your function.php of the current theme. if this code not working properly then use this code as reference and add your custom code using this filter.

      add_filter('wcmp_vendor_list_data', 'wcmp_vendor_list_vendors_customize');
      function wcmp_vendor_list_vendors_customize($vendor_list_data){
          $vendor_list_vendors = array();
          $vendor_list_v_count = 0;
          $wcmp_all_vendors = $vendor_list_data['vendors'];
          foreach ($wcmp_all_vendors as $vendor_id) {
              $vendor = get_wcmp_vendor( $vendor_id );
              $vendor_product = $vendor->get_products();
              if(count($vendor_product) != 0){
                  $vendor_list_vendors[]= $vendor_id;
              }
          }
          $vendor_list_data['vendors'] = $vendor_list_vendors;
          $vendor_list_data['vendor_total'] = count($vendor_list_vendors);
          $vendor_list_data['total'] = ceil($vendor_list_data['vendor_total']/$vendor_list_data['per_page']);
      
      return $vendor_list_data;
      }
      Copy

      >> Is it possible to sort the display of the sellers with the seller who has the most products first ?

      — for this you have to add good amount of custom code. please add your custom code on above functionality.

      >> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
      Same problem with the WP default theme

      Kindly tell us which page you facing this issue.
      and also share a video about this issue.

      Regards,

    • #122905

      @MaxenceTP, as the first two need coding support, hence Abhirup will check those.
      Coming to the other two queries, my replies are inline :

      – In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
      Same problem with the WP default theme
      >> Can you share such vendor’s shop page link.

      – Is it possible to sort the display of the sellers with the seller who has the most products first ?
      On the vendors page, the vendor with the most products is the first one, like that : https://prnt.sc/13fwp3q become https://prnt.sc/13fwsud

      >> By default we display the vendors as per they are registered.
      Now if you want to tweak the display format, then you have to do custom code and add this modificataion.

    • #123191
      MaxenceTP
      Participant

      I thank you very much for your help.
      To hide the sellers without products it works, to sort them I modified your code and it works too. If you are interested, here is how I did it :

      add_filter('wcmp_vendor_list_data', 'wcmp_vendor_list_vendors_customize');
      function wcmp_vendor_list_vendors_customize($vendor_list_data) {
          $wcmp_all_vendors = $vendor_list_data['vendors'];
      
          $vendor_list_vendors = array();
          $vendors_list_nb_products = array();
      
          foreach ($wcmp_all_vendors as $vendor_id) {
              $vendor = get_wcmp_vendor( $vendor_id );
              $vendor_products = count ($vendor->get_products());
      
              if ($vendor_products != 0) {
                  $vendors_list_nb_products[] = $vendor_products;
                  $vendor_list_vendors[] = $vendor_id;
              }
          }
      
          array_multisort($vendors_list_nb_products, SORT_DESC, $vendor_list_vendors);
      
          $vendor_list_data['vendors'] = $vendor_list_vendors;
          $vendor_list_data['vendor_total'] = count($vendor_list_vendors);
          $vendor_list_data['total'] = ceil($vendor_list_data['vendor_total'] / $vendor_list_data['per_page']);
      
          return $vendor_list_data;
      }
      Copy
    • #123192
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #123229
      This reply has been marked as private.
    • #123238
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #123450
      This reply has been marked as private.
    • #123622
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #123672

      Hi , as you can see that we have tried from our end to login as an admin but to continue with the process we need a valid email id . You can also temporarily disable jetpack for the time, so we can login.

    • #123679
      MaxenceTP
      Participant

      Oups, it’s not done 🙂

    • #123687

      without jetpack deactivation we cannot login 🙁

    • #123689
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #123775
      This reply has been marked as private.
    • #123784
      MaxenceTP
      Participant

      Thanks ! I’m waiting

    • #123785

      Hello , our team is working on the issue of display review
      However we disabled some plugins temporarily , but don’t know why the page is looking like this . Can you help us here with some information?

    • #123793
      MaxenceTP
      Participant

      Looks like you desactivated important plugins. I cannot login again into the website..
      Try to re-enable the SSL plugin

    • #123807
      MaxenceTP
      Participant

      I feel like you’ve broken everything :/

    • #123808
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #123809
      This reply has been marked as private.
    • #123815
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #123819
      This reply has been marked as private.
    • #123841
      MaxenceTP
      Participant

      The test website is back up.

      The code in the function.php should solve the problem with the stars ?
      What about the review tab that doesn’t appear ?

    • #123885

      Hi @MaxenceTP , thanks for connecting to us. Our answers are inline to yours,
      1.The code in the function.php should solve the problem with the stars ?
      >>>>
      Yes , the code in the function.php will solve the problem.
      2.What about the review tab that doesn’t appear ?
      >>>>
      Sorry to hear you are facing such a problem. It seems like theme/plugin conflict.
      kindly deactivate all the plugins except woocommerce, wcmp and our addons/
      If the issue still there, switch to default theme like twnety sixteen and check again.

    • #124016
      MaxenceTP
      Participant

      About the point 2 can you directly check on my website the problem ?
      You have the credentials above.

    • #124037

      Hi @Maxence , we have tested in your site but it seems to create a break issue in your site. Is there anything needed to be done in your site before testing ? Kindly keep us posted.

    • #124227
      MaxenceTP
      Participant

      Hey! The problem with the rating star is solved with the font-size.

      I disabled all plugins on the site except Woocommerce and WCMP. The theme is the basic one of WordPress.
      The problem is still present, I let you look directly on my site to be able to correct the problem of the tab “Review” which does not appear as well as the stars which do not appear on the vendor-list for some vendors.

      Thanks for your help !

    • #124228
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #124273
      This reply has been marked as private.
    • #124275
      MaxenceTP
      Participant

      Ok this is interesting! The problem is well solved by unchecking this box.

      However it means that there is a problem somewhere else, how could reviews from people who don’t have the product be posted while this box was checked?
      I personally think that they had the product, but that these reviews were made before the installation of WCMP and therefore the plugin considers that these users did not buy the product. Does this seem possible to you? And how to fix it?

    • #124309

      Hi ,
      If this option ( only buyers , purchased from the vendor can rate ) is enabled on your site . the customers who will buy the product from a particular vendor can only see the review of that vendor
      “ I personally think that they had the product, but that these reviews were made before the installation of WCMP”
      >>>> this is a vendor review , not a product review . Therefore , before WCMp there were no vendors which means before the installation of WCMp there cannot be any vendor review on your site .
      “ therefore the plugin considers that these users did not buy the product.”
      >> before WCMp any products you sell in your site those products were not under any vendor , hence it is not possible for WCMp to detect the author of the product . Once you install WCMp then the vendor becomes the author of that particular product and hence from then review of the product is detected .

    • #124314
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #124652
      MaxenceTP
      Participant

      Hey! Any update ? :p

    • #124678

      Hi,
      We have fixed this issue on your staging site. Checkout the image – https://scrgrb.in/14l9

      Kindly add the below code in the function.php of the current active theme :

      //review
      add_filter('wcmp_seller_review_enable', '__return_true');
      Copy

      Regards,

    • #124687
      MaxenceTP
      Participant
      This reply has been marked as private.
    • #124774

      HI,
      We have checked our end and found this issue.
      We will fix this on our next update.

      Track the issue from this link – https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/904

      Regards,

    • #124776
      MaxenceTP
      Participant

      Hey! Thanks I’m waiting for the update :p

    • #124905

      @MaxenceTP, basically we are working on a new vendor review model.
      Once that will be ready, I will share the beta version with you. This issue should be fix then also.

    • #124913
      MaxenceTP
      Participant

      Okay! Do you know when this will be ready ?

    • #124935

      @MaxenceTP, hopefully within 2-3 weeks.

    • #125158

      Hi, we have created the new Review model. In order to test the beta version, please install this module on your staging site only.
      So, after downloading the plugin from here – https://github.com/cool-raju/dc-woocommerce-multi-vendor/archive/refs/heads/multireview/1.zip, follow these steps :
      – Delete the installed WC Marketplace via wp-admin >> plugin
      – Unzip the GitHub plugin
      – Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
      – Install this plugin on your site.
      Please do keep us posted.

    • #125185
      MaxenceTP
      Participant

      I’ll wait for the update to be officially released, I don’t want to break anything and I don’t have time to check if everything works right now

    • #125212

      Not an issue @Maxence .

    • #125425
      MaxenceTP
      Participant

      Do you have an idea about when the next update will be available ?

    • #125451

      MaxenceTP, this review flow will be added in our next major update version 3.8
      As the team is working on other major enhancements, hence we haven’t scheduled the date yet.

    • #125452
      MaxenceTP
      Participant

      Okay!

    • #125544

      We will keep you posted @MaxenceTP

    • #126500
      MaxenceTP
      Participant

      Hey, do you think it will be released soon ?

    • #126518

      @MaxenceTP, it’s a major update. It will take some time for us to release the official update.

    • #126648
      spiceagent11
      Participant

      I am sorry for not responding. I am still having the problem where a vendor cannot upload product images when adding a product. You wrote back saying that I should turn on the browser console and see if there is any error that appears when trying.

    • #126650
      MaxenceTP
      Participant

      @WCMp Support Ninja It can take more than a month you think ?

    • #126713

      @MaxenceTP, we are in the testing phase now. So if you could help us with the test, that will definitely fast trackk this update.

    • #126715
      MaxenceTP
      Participant

      I can, where I can find the latest version and the changelog ?

    • #126752

      @MaxenceTP, if you goto our each addon pages, under the page you can get the changelog.

    • #126762
      MaxenceTP
      Participant

      Thanks 🙂

    • #126796

      🙂

    • #127101
      MaxenceTP
      Participant

      Solved with the latest update, thanks 😉

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