WCMp Core
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April 6, 2021 at 11:45 AM #118983MaxenceTPParticipantThis reply has been marked as private.
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April 6, 2021 at 11:46 AM #118982MaxenceTPParticipant
Hello,
I have a lot of problems on my “Vendor List” page since the last update. I’ll explain you point by point:
– I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
– I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
– I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
– I would like to remove this part at the top of the page: https://prnt.sc/1153sf1
– I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uibadd_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page'); function remove_limited_vendor_per_page($args) { $args = array( number' => 100, ); return $args; }
CopyRegarding the page of each vendor :
– I would like to remove the “Policies” tab: https://prnt.sc/1153sut
– And centre the content of the page: https://prnt.sc/1153tfeFinally, I’d like it to be almost like before :/
Thank you very much for your help <3 -
April 6, 2021 at 9:18 PM #119053NerdySupportExpert MoumitaKeymaster
Hi @MaxenceTP, we will definitely help you out.
Please do share a temporary admin and ftp access of your staging site so we can add these there.
While sharing the access, don’t forget to mark the response as private. -
April 7, 2021 at 2:53 AM #119080MaxenceTPParticipantThis reply has been marked as private.
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April 7, 2021 at 2:54 AM #119081MaxenceTPParticipantThis reply has been marked as private.
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April 7, 2021 at 8:19 AM #119062MaxenceTPParticipantThis reply has been marked as private.
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April 7, 2021 at 8:19 AM #119066MaxenceTPParticipantThis reply has been marked as private.
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April 7, 2021 at 8:19 AM #119068MaxenceTPParticipantThis reply has been marked as private.
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April 7, 2021 at 4:03 PM #119160NerdySupportExpert MoumitaKeymaster
Hi @MaxenceTP, as you know from WCMp 3.7 we have changed the look of Vendor list page.
However if you want to use the older look of vendor list page, then add this code in your current active theme functions.php fileadd_filter('wcmp_load_default_vendor_list', '__return_true');
CopyThis should fix the issue in your site.
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April 8, 2021 at 1:25 AM #119212MaxenceTPParticipant
It works for the vendor list but not for the individual vendor page.
Would it be possible to use the new design which is much better than the old one, but with the small corrections I listed above ?Thanks for your help
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April 8, 2021 at 9:00 PM #119286NerdySupportExpert MoumitaKeymaster
@MaxenceTP, can you please share cPanel access instead?
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April 8, 2021 at 9:16 PM #119288MaxenceTPParticipant
I don’t have cPanel, it’s a VPS
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April 9, 2021 at 1:03 PM #119339NerdySupportExpert MoumitaKeymaster
@MaxenceTP, I have spoken with our team. You can share your ftp access, all you have to do is share the SSH key.
So, kindly contact the server admin to share the ssh and ftp access so we can look into this.
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April 9, 2021 at 6:03 PM #119370MaxenceTPParticipantThis reply has been marked as private.
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April 9, 2021 at 6:04 PM #119371MaxenceTPParticipantThis reply has been marked as private.
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April 10, 2021 at 11:44 AM #119413NerdySupportExpert MoumitaKeymaster
@MaxenceTP, please add this code in the function.php of your current active theme :
add_action('wcmp_before_main_content', function() { do_action( 'woocommerce_before_main_content' ); });
Copy -
April 11, 2021 at 2:08 PM #119461MaxenceTPParticipant
That doesn’t change anything :/
Have you tried this code on our developpement website ? -
April 12, 2021 at 9:33 PM #119570NerdySupportExpert MoumitaKeymaster
@MaxenceTP, that code should fix the issue.
However as this is not working the team will check again.
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April 12, 2021 at 9:56 PM #119578MaxenceTPParticipant
Okay thanks, keep me informed 🙂
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April 14, 2021 at 10:21 AM #119707NerdySupportExpert MoumitaKeymaster
@MaxenceTP, the ftp is not working, can you please check?
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April 14, 2021 at 8:42 PM #119756MaxenceTPParticipant
I tested it again, it’s working for me. I just copy/paste the SSH key into a key.ppk, then run it, then go to FileZilla.
Make sure you ran the SSH key before trying to access the FTP -
April 15, 2021 at 5:40 PM #119820Raju The Cool GuyKeymaster
Hi,
We are not getting your instruction. Please share us normal hostname, username, password, and post like other FTP/sFTP details. Or else please share with us a video of the complete procedure to connect FTP/sFTP by your procedure. -
April 15, 2021 at 10:11 PM #119846MaxenceTPParticipantThis reply has been marked as private.
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April 16, 2021 at 9:56 AM #119875Raju The Cool GuyKeymaster
Hi,
You may have another extension (third-party software ) to open the PPK file for setup. We don’t have this extension. Please create a password on your end and then prove us only user, host, password, and port. Hope you understand. -
April 20, 2021 at 1:29 AM #120157MaxenceTPParticipantThis reply has been marked as private.
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April 20, 2021 at 6:53 PM #120195Raju The Cool GuyKeymasterThis reply has been marked as private.
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April 21, 2021 at 2:36 PM #120266MaxenceTPParticipant
Hey !
The width can be changed in the “Page attributes” setting in the WordPress pages. I can change that for vendor list and it works, but vendor pages aren’t WordPress page so I can’t edit the page template. How to change the template used ?
https://prnt.sc/11rfd43And what about the others things ?
– I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
– I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
– I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
– I would like to remove this part at the top of the page: https://prnt.sc/1153sf1
– I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uibadd_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page'); function remove_limited_vendor_per_page($args) { $args = array( number' => 100, ); return $args; }
CopyRegarding the page of each vendor :
– I would like to remove the “Policies” tab: https://prnt.sc/1153sut
– And centre the content of the page: https://prnt.sc/1153tfeThanks for your help 🙂
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April 21, 2021 at 2:36 PM #120216MaxenceTPParticipant
The width can be changed in the “Page attributes” setting in the WordPress pages. I can change that for vendor list and it works, but vendor pages aren’t WordPress page so I can’t edit the page template. How to change the template used ?
https://prnt.sc/11rfd43And what about the others things ?
– I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
– I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
– I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
– I would like to remove this part at the top of the page: https://prnt.sc/1153sf1
– I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uibadd_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page'); function remove_limited_vendor_per_page($args) { $args = array( number' => 100, ); return $args; }
CopyRegarding the page of each vendor :
– I would like to remove the “Policies” tab: https://prnt.sc/1153sut
– And centre the content of the page: https://prnt.sc/1153tfeThanks for your help 🙂
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April 27, 2021 at 10:26 PM #120680MaxenceTPParticipant
Hello! Any news please ? :'(
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April 28, 2021 at 7:22 PM #120747MVX Support NinjaKeymaster
Hi,
our replies are inline –
>> How to change the template used ? https://prnt.sc/11rfd43
— what you want to change kindly let me know.>> I would like to remove these icons and correct the offset of the star ratings: https://prnt.sc/1153rcu
— override templates/shortcode/vendor-list/content-vendor.php template by copying it to yourtheme/dc-product-vendor/shortcode/vendor-list/content-vendor.php
Remove line no 67 to 72 and 32 to 43— To change the design of review star please add your custom css or override templates/review/rating_vendor_lists.php by copying it to yourtheme/dc-product-vendor/review/rating_vendor_lists.php and change as per your requirement
>> I’d like to centre the seller’s name and image, like this: https://prnt.sc/1153s5x
— add your custom css or override templates/shortcode/vendor-list/content-vendor.php template by copying it to yourtheme/dc-product-vendor/shortcode/vendor-list/content-vendor.php and add modify as per your requirement.>> I’d like sellers who don’t have products yet to be displayed: https://prnt.sc/1153skc
— For this you have to add custom code on your end. WCMp use below hook for vendor list.wcmp_vendor_list_vendors_section
Copy>> I would like to remove this part at the top of the page: https://prnt.sc/1153sf1
— Please add this code of the function.php of the current active theme:
add_filter( 'wcmp_vendor_list_enable_store_locator_map', '__return_false' );
Copy>> I also have a problem with the code below, the sellers appear but in the footer: https://prnt.sc/1153uib
— Please add this code of the function.php of the current active theme and let us know:add_filter('wcmp_vendor_list_vendors_query_args', 'remove_limited_vendor_per_page'); function remove_limited_vendor_per_page($args) { $args = array( 'number' => 100, ); return $args; }
Copy>> I would like to remove the “Policies” tab: https://prnt.sc/1153sut
— Please add this code in the function.php of the current active theme :add_filter( 'wcmp_store_tabs', 'wcmp_remove_policy_tab_from_shop_page'); function wcmp_remove_policy_tab_from_shop_page( $tabs ){ $tab_key = ''; foreach ($tabs as $key => $value) { if($value['id'] == 'policies'){ $tab_key = $key; } } unset($tabs[$tab_key]); return $tabs; }
Copykindly checkout this image – https://prnt.sc/127brwr
using Store front theme this is in the center.
Kindly add your custom css.Regards,
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May 16, 2021 at 11:12 PM #121722MaxenceTPParticipant
Thank you very much for your answer, I was able to fix most of the problems.
I’ll give you some details about the things I didn’t manage to do :
>> How to change the template used ?
The pages of the site have a div with padding to avoid that the elements of the page are stuck to the edge, like this : https://prnt.sc/12ysi9c
But on the vendor page (not the vendor list page), it is not there. How to add it https://prnt.sc/12yskko ?>> I’d like sellers who don’t have products yet to be displayed
I didn’t find how to use the hook you sent>> I would like to fix the star ratings
I don’t want to change the design of the stars, but in fact the empty stars and the filled ones added on top are offset, which gives this weird effect : https://prnt.sc/12yt2nm>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
Thanks for your help <3
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May 16, 2021 at 11:12 PM #121733MaxenceTPParticipant
I don’t really understand why I can’t post my reply.
—Thank you very much for your answer, I was able to fix most of the problems.
I’ll give you some details about the things I didn’t manage to do :
>> How to change the template used ?
The pages of the site have a div with padding to avoid that the elements of the page are stuck to the edge, like this : https://prnt.sc/12ysi9c
But on the vendor page (not the vendor list page), it is not there. How to add it https://prnt.sc/12yskko ?>> I’d like sellers who don’t have products yet to be displayed
I didn’t find how to use the hook you sent>> I would like to fix the star ratings
I don’t want to change the design of the stars, but in fact the empty stars and the filled ones added on top are offset, which gives this weird effect : https://prnt.sc/12yt2nm>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
Thanks for your help <3
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May 22, 2021 at 1:05 AM #122012MaxenceTPParticipant
Hey, any update ? 🙂
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May 22, 2021 at 6:51 PM #122051NerdySupportExpert MoumitaKeymaster
@MaxenceTP, sorry for the delayed response, as it was in spam.
Our team will check and get back to you.
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May 22, 2021 at 7:03 PM #122052MVX Support NinjaKeymaster
Hi, our replies are inline:
>> How to change the template used ?
— You can add custom css or Override templates/wcmp-archive-page-vendor.php template by copying it to yourtheme/dc-product-vendor/wcmp-archive-page-vendor.php.>> I’d like sellers who don’t have products yet to be displayed
I didn’t find how to use the hook you sent— you have to add custom code using above shared filter –
— checkout the link for using add filter – https://bit.ly/3bK4zds>> I would like to fix the star ratings
I don’t want to change the design of the stars, but in fact the empty stars and the filled ones added on top are offset, which gives this weird effect : https://prnt.sc/12yt2nm— for now you have to use add custom css to fix your issue.
>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
— please describe more with a short video.
>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
— it need good amount of custom code. let me know if you need hook and filter.
Regards,
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May 25, 2021 at 1:19 PM #122078MaxenceTPParticipant
Hey thanks !
That’s okay for the template.—
>> I’d like sellers who don’t have products yet to be displayed
What do you think of this code ? I’m not sure $vendor_id->get_products(); is correctfunction hide_vendors_without_products() {
global $WCMp, $vendor_list;
if ( $vendor_list[‘vendors’] ) {
foreach ( $vendor_list[‘vendors’] as $vendor_id ) {
$products_array = $vendor_id->get_products();
if (!empty($products_array)) {
$WCMp->template->get_template(
‘shortcode/vendor-list/content-vendor.php’,
array( ‘vendor_id’ => $vendor_id )
);
}
}
} else {
wcmp_no_vendors_found_data();
}
}
add_filter(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’, 1, 2);>> I would like to fix the star ratings
I don’t really see what I have to put in custom css, but it’s the default rating stars, I havn’t edited the code : https://prnt.sc/13ar4em>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
Here is a short video : https://youtu.be/3eNq1PzMnPM
The first one is working, but not the second vendor.>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
If you can help me with that, I really appreciate, that’s not really easy to understand how WordPress works -
May 25, 2021 at 1:19 PM #122136MaxenceTPParticipant
I still can’t post my reply since 3 days…
—
Hey thanks !
That’s okay for the template.—
>> I’d like sellers who don’t have products yet to be displayed
What do you think of this code ? I’m not sure $vendor_id->get_products(); is correctfunction hide_vendors_without_products() {
global $WCMp, $vendor_list;
if ( $vendor_list[‘vendors’] ) {
foreach ( $vendor_list[‘vendors’] as $vendor_id ) {
$products_array = $vendor_id->get_products();
if (!empty($products_array)) {
$WCMp->template->get_template(
‘shortcode/vendor-list/content-vendor.php’,
array( ‘vendor_id’ => $vendor_id )
);
}
}
} else {
wcmp_no_vendors_found_data();
}
}
add_filter(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’, 1, 2);>> I would like to fix the star ratings
I don’t really see what I have to put in custom css, but it’s the default rating stars, I havn’t edited the code : https://prnt.sc/13ar4em>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
Here is a short video : https://youtu.be/3eNq1PzMnPM
The first one is working, but not the second vendor.>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
If you can help me with that, I really appreciate, that’s not really easy to understand how WordPress works -
May 25, 2021 at 7:03 PM #122163MVX Support NinjaKeymaster
Hi,
our replies are inline:-
>> I’d like sellers who don’t have products yet to be displayed
What do you think of this code ? I’m not sure $vendor_id->get_products(); is correct
>> WCMp add vendors using below hookwcmp_vendor_list_vendors_section
CopySo, you have to remove this hook and add your custom code using below hook .
>> I would like to fix the star ratings
I don’t really see what I have to put in custom css, but it’s the default rating stars, I havn’t edited the code : https://prnt.sc/13ar4em
— give us some time, we will let you know about this issue.>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
Here is a short video : https://youtu.be/3eNq1PzMnPM
The first one is working, but not the second vendor.— Kindly change a default theme and check this issue.
>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
If you can help me with that, I really appreciate, that’s not really easy to understand how WordPress works
— can you please tell me where do you want to display.Regards,
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May 31, 2021 at 12:33 PM #122323MaxenceTPParticipant
Heeeey
>> I’d like sellers who don’t have products yet to be displayed
I’m really struggling to understand what I should do, I’ve been trying to find out for several days. Is it better like that ?remove_action(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’);
function hide_vendors_without_products() {
global $WCMp, $vendor_list;if ( $vendor_list[‘vendors’] ) {
foreach ( $vendor_list[‘vendors’] as $vendor_id ) {
$products_array = $vendor_id->get_products();
if (!empty($products_array)) {
$WCMp->template->get_template(‘shortcode/vendor-list/content-vendor.php’,array( ‘vendor_id’ => $vendor_id ));
}
}
} else {
wcmp_no_vendors_found_data();
}
}add_action(‘wcmp_vendor_list_vendors_section’, ‘hide_vendors_without_products’, 1, 2);
>> I would like to fix the star ratings
Okay ! Keep me informed :p>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
Same problem with the WP default theme>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
On the vendors page, the vendor with the most products is the first one, like that : https://prnt.sc/13fwp3q become https://prnt.sc/13fwsud -
June 6, 2021 at 11:49 AM #122673NerdySupportExpert MoumitaKeymaster
Sorry Maxence, somehow we missed this thread.
Our team will check this on Monday and get back to you.
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June 9, 2021 at 10:02 PM #122870MaxenceTPParticipant
Okay, I’m still waiting
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June 10, 2021 at 6:31 PM #122902MVX Support NinjaKeymaster
Hi,
>> I’d like sellers who don’t have products yet to be displayed
— Please add this code to your function.php of the current theme. if this code not working properly then use this code as reference and add your custom code using this filter.add_filter('wcmp_vendor_list_data', 'wcmp_vendor_list_vendors_customize'); function wcmp_vendor_list_vendors_customize($vendor_list_data){ $vendor_list_vendors = array(); $vendor_list_v_count = 0; $wcmp_all_vendors = $vendor_list_data['vendors']; foreach ($wcmp_all_vendors as $vendor_id) { $vendor = get_wcmp_vendor( $vendor_id ); $vendor_product = $vendor->get_products(); if(count($vendor_product) != 0){ $vendor_list_vendors[]= $vendor_id; } } $vendor_list_data['vendors'] = $vendor_list_vendors; $vendor_list_data['vendor_total'] = count($vendor_list_vendors); $vendor_list_data['total'] = ceil($vendor_list_data['vendor_total']/$vendor_list_data['per_page']); return $vendor_list_data; }
Copy>> Is it possible to sort the display of the sellers with the seller who has the most products first ?
— for this you have to add good amount of custom code. please add your custom code on above functionality.
>> In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
Same problem with the WP default themeKindly tell us which page you facing this issue.
and also share a video about this issue.Regards,
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June 10, 2021 at 7:00 PM #122905NerdySupportExpert MoumitaKeymaster
@MaxenceTP, as the first two need coding support, hence Abhirup will check those.
Coming to the other two queries, my replies are inline :– In the page of a seller, he has reviews but the review tab does not appear. However when I click on the href “review” they are well displayed. However for some sellers it works, but not for all : https://prnt.sc/12yt5ks
Same problem with the WP default theme
>> Can you share such vendor’s shop page link.– Is it possible to sort the display of the sellers with the seller who has the most products first ?
On the vendors page, the vendor with the most products is the first one, like that : https://prnt.sc/13fwp3q become https://prnt.sc/13fwsud>> By default we display the vendors as per they are registered.
Now if you want to tweak the display format, then you have to do custom code and add this modificataion. -
June 16, 2021 at 2:24 AM #123191MaxenceTPParticipant
I thank you very much for your help.
To hide the sellers without products it works, to sort them I modified your code and it works too. If you are interested, here is how I did it :add_filter('wcmp_vendor_list_data', 'wcmp_vendor_list_vendors_customize'); function wcmp_vendor_list_vendors_customize($vendor_list_data) { $wcmp_all_vendors = $vendor_list_data['vendors']; $vendor_list_vendors = array(); $vendors_list_nb_products = array(); foreach ($wcmp_all_vendors as $vendor_id) { $vendor = get_wcmp_vendor( $vendor_id ); $vendor_products = count ($vendor->get_products()); if ($vendor_products != 0) { $vendors_list_nb_products[] = $vendor_products; $vendor_list_vendors[] = $vendor_id; } } array_multisort($vendors_list_nb_products, SORT_DESC, $vendor_list_vendors); $vendor_list_data['vendors'] = $vendor_list_vendors; $vendor_list_data['vendor_total'] = count($vendor_list_vendors); $vendor_list_data['total'] = ceil($vendor_list_data['vendor_total'] / $vendor_list_data['per_page']); return $vendor_list_data; }
Copy -
June 16, 2021 at 4:06 PM #123192MaxenceTPParticipantThis reply has been marked as private.
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June 16, 2021 at 6:00 PM #123229NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 18, 2021 at 8:21 PM #123238MaxenceTPParticipantThis reply has been marked as private.
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June 21, 2021 at 4:21 PM #123450NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 23, 2021 at 11:05 PM #123622MaxenceTPParticipantThis reply has been marked as private.
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June 24, 2021 at 6:38 PM #123672MVX Support NinjaKeymaster
Hi , as you can see that we have tried from our end to login as an admin but to continue with the process we need a valid email id . You can also temporarily disable jetpack for the time, so we can login.
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June 24, 2021 at 6:46 PM #123679MaxenceTPParticipant
Oups, it’s not done 🙂
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June 24, 2021 at 6:59 PM #123687MVX Support NinjaKeymaster
without jetpack deactivation we cannot login 🙁
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June 24, 2021 at 7:05 PM #123689MaxenceTPParticipantThis reply has been marked as private.
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June 26, 2021 at 12:57 PM #123775NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 26, 2021 at 2:22 PM #123784MaxenceTPParticipant
Thanks ! I’m waiting
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June 26, 2021 at 2:26 PM #123785MVX Support NinjaKeymaster
Hello , our team is working on the issue of display review
However we disabled some plugins temporarily , but don’t know why the page is looking like this . Can you help us here with some information? -
June 26, 2021 at 3:05 PM #123793MaxenceTPParticipant
Looks like you desactivated important plugins. I cannot login again into the website..
Try to re-enable the SSL plugin -
June 26, 2021 at 4:38 PM #123807MaxenceTPParticipant
I feel like you’ve broken everything :/
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June 26, 2021 at 4:39 PM #123808MaxenceTPParticipantThis reply has been marked as private.
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June 26, 2021 at 4:46 PM #123809NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 26, 2021 at 5:09 PM #123815MaxenceTPParticipantThis reply has been marked as private.
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June 26, 2021 at 5:59 PM #123819MVX Support NinjaKeymasterThis reply has been marked as private.
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June 26, 2021 at 7:45 PM #123841MaxenceTPParticipant
The test website is back up.
The code in the function.php should solve the problem with the stars ?
What about the review tab that doesn’t appear ? -
June 28, 2021 at 4:55 PM #123885MVX Support NinjaKeymaster
Hi @MaxenceTP , thanks for connecting to us. Our answers are inline to yours,
1.The code in the function.php should solve the problem with the stars ?
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Yes , the code in the function.php will solve the problem.
2.What about the review tab that doesn’t appear ?
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Sorry to hear you are facing such a problem. It seems like theme/plugin conflict.
kindly deactivate all the plugins except woocommerce, wcmp and our addons/
If the issue still there, switch to default theme like twnety sixteen and check again. -
June 29, 2021 at 8:57 PM #124016MaxenceTPParticipant
About the point 2 can you directly check on my website the problem ?
You have the credentials above. -
June 30, 2021 at 12:33 PM #124037MVX Support NinjaKeymaster
Hi @Maxence , we have tested in your site but it seems to create a break issue in your site. Is there anything needed to be done in your site before testing ? Kindly keep us posted.
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July 4, 2021 at 10:16 PM #124227MaxenceTPParticipant
Hey! The problem with the rating star is solved with the font-size.
I disabled all plugins on the site except Woocommerce and WCMP. The theme is the basic one of WordPress.
The problem is still present, I let you look directly on my site to be able to correct the problem of the tab “Review” which does not appear as well as the stars which do not appear on the vendor-list for some vendors.Thanks for your help !
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July 5, 2021 at 2:35 PM #124228MaxenceTPParticipantThis reply has been marked as private.
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July 5, 2021 at 8:18 PM #124273Raju The Cool GuyKeymasterThis reply has been marked as private.
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July 5, 2021 at 8:23 PM #124275MaxenceTPParticipant
Ok this is interesting! The problem is well solved by unchecking this box.
However it means that there is a problem somewhere else, how could reviews from people who don’t have the product be posted while this box was checked?
I personally think that they had the product, but that these reviews were made before the installation of WCMP and therefore the plugin considers that these users did not buy the product. Does this seem possible to you? And how to fix it? -
July 6, 2021 at 5:30 PM #124309MVX Support NinjaKeymaster
Hi ,
If this option ( only buyers , purchased from the vendor can rate ) is enabled on your site . the customers who will buy the product from a particular vendor can only see the review of that vendor
“ I personally think that they had the product, but that these reviews were made before the installation of WCMP”
>>>> this is a vendor review , not a product review . Therefore , before WCMp there were no vendors which means before the installation of WCMp there cannot be any vendor review on your site .
“ therefore the plugin considers that these users did not buy the product.”
>> before WCMp any products you sell in your site those products were not under any vendor , hence it is not possible for WCMp to detect the author of the product . Once you install WCMp then the vendor becomes the author of that particular product and hence from then review of the product is detected . -
July 8, 2021 at 11:08 AM #124314MaxenceTPParticipantThis reply has been marked as private.
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July 12, 2021 at 3:33 PM #124652MaxenceTPParticipant
Hey! Any update ? :p
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July 12, 2021 at 6:27 PM #124678MVX Support NinjaKeymaster
Hi,
We have fixed this issue on your staging site. Checkout the image – https://scrgrb.in/14l9Kindly add the below code in the function.php of the current active theme :
//review add_filter('wcmp_seller_review_enable', '__return_true');
CopyRegards,
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July 12, 2021 at 7:19 PM #124687MaxenceTPParticipantThis reply has been marked as private.
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July 13, 2021 at 6:55 PM #124774MVX Support NinjaKeymaster
HI,
We have checked our end and found this issue.
We will fix this on our next update.Track the issue from this link – https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/904
Regards,
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July 13, 2021 at 7:11 PM #124776MaxenceTPParticipant
Hey! Thanks I’m waiting for the update :p
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July 15, 2021 at 6:59 PM #124905NerdySupportExpert MoumitaKeymaster
@MaxenceTP, basically we are working on a new vendor review model.
Once that will be ready, I will share the beta version with you. This issue should be fix then also. -
July 15, 2021 at 7:12 PM #124913MaxenceTPParticipant
Okay! Do you know when this will be ready ?
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July 15, 2021 at 8:22 PM #124935NerdySupportExpert MoumitaKeymaster
@MaxenceTP, hopefully within 2-3 weeks.
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July 20, 2021 at 5:31 PM #125158NerdySupportExpert MoumitaKeymaster
Hi, we have created the new Review model. In order to test the beta version, please install this module on your staging site only.
So, after downloading the plugin from here – https://github.com/cool-raju/dc-woocommerce-multi-vendor/archive/refs/heads/multireview/1.zip, follow these steps :
– Delete the installed WC Marketplace via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
– Install this plugin on your site.
Please do keep us posted. -
July 20, 2021 at 7:21 PM #125185MaxenceTPParticipant
I’ll wait for the update to be officially released, I don’t want to break anything and I don’t have time to check if everything works right now
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July 21, 2021 at 1:15 PM #125212MVX Support NinjaKeymaster
Not an issue @Maxence .
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July 26, 2021 at 3:02 PM #125425MaxenceTPParticipant
Do you have an idea about when the next update will be available ?
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July 26, 2021 at 7:45 PM #125451NerdySupportExpert MoumitaKeymaster
MaxenceTP, this review flow will be added in our next major update version 3.8
As the team is working on other major enhancements, hence we haven’t scheduled the date yet. -
July 26, 2021 at 8:19 PM #125452MaxenceTPParticipant
Okay!
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July 27, 2021 at 7:58 PM #125544NerdySupportExpert MoumitaKeymaster
We will keep you posted @MaxenceTP
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August 18, 2021 at 11:15 PM #126500MaxenceTPParticipant
Hey, do you think it will be released soon ?
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August 19, 2021 at 6:03 PM #126518MVX Support NinjaKeymaster
@MaxenceTP, it’s a major update. It will take some time for us to release the official update.
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August 21, 2021 at 11:40 PM #126648spiceagent11Participant
I am sorry for not responding. I am still having the problem where a vendor cannot upload product images when adding a product. You wrote back saying that I should turn on the browser console and see if there is any error that appears when trying.
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August 22, 2021 at 12:26 AM #126650MaxenceTPParticipant
@WCMp Support Ninja It can take more than a month you think ?
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August 23, 2021 at 8:21 PM #126713NerdySupportExpert MoumitaKeymaster
@MaxenceTP, we are in the testing phase now. So if you could help us with the test, that will definitely fast trackk this update.
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August 23, 2021 at 8:23 PM #126715MaxenceTPParticipant
I can, where I can find the latest version and the changelog ?
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August 24, 2021 at 6:45 PM #126752NerdySupportExpert MoumitaKeymaster
@MaxenceTP, if you goto our each addon pages, under the page you can get the changelog.
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August 24, 2021 at 8:45 PM #126762MaxenceTPParticipant
Thanks 🙂
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August 25, 2021 at 5:59 PM #126796NerdySupportExpert MoumitaKeymaster
🙂
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September 2, 2021 at 6:59 PM #127101MaxenceTPParticipant
Solved with the latest update, thanks 😉
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