[Valbona Tika]

I have added in the correct API key from my account onto my website. It however stays deactivated, how do I activate it??

“Cannot activate API Key. The API Key has already been activated with the same unique instance ID sent with this request.”

Attachments:

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   2024-11-01-10_02_08-My-Account-_-MultiVendorX.png
   

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   2024-11-01-10_04_04-License-‹-ALB-Connection-—-WordPress.png
   

[Sangita Support Squad]

Hi there, Sorry to hear that you have faced an issue on your end. Kindly deactivate the MultiVendorX pro plugin on your end and activate it again and then check the license activation flow. If the issue still persist please go here https://multivendorx.com/my-account/api-keys/and delete any account associated with your API key and then activate the license accordingly on your end.
Let us know if you need any further assistance from our end.

[Sangita Support Squad]

It’s been a while since we last heard from you, so we assume your query has been resolved.

We’ll be closing this thread for now. If you need any assistance or encounter any issues in the future, please feel free to create a new support ticket.

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