[seb]

Hello,

i ve some issues with comissions :

1 – The quantity of comissions in menu is wrong (displaying 257 item in left menu, but only 36 are visible in MultiVendorX / Comissions screen)

2 – I can only see comission since the 2024-08-13 16:44:15 (the website is online since somes years, and have orders every days)

Conf :
MultiVendorX free version
Stripe Connect for vendor comission payment (4 vendors with 100% comission after removing Stripe fees from total)

Note : This website was working with WCMP before upgrading to MultiVendorX in June 2024

Any idea ?

Thanks

Attachments:

1. 

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[seb]

After looking in database, i find 257 post with type ‘dc_comission’ and status ‘unpaid’ without postmeta

Is there any tool to regenrate missing meta data ?

[Sangita Support Squad]

@seb,Thank you for your inquiry about the commission submenu. Let me provide some clarification:

1. Commission submenu number: This indicates the count of unpaid commissions.
2. Commission table display: By default, it shows only commissions created in the last 7 days.
3. Finding specific commissions: Use the date range filter as shown in this image: https://prnt.sc/PxTC01Ibz8Sn. Set your desired start and end dates.This method should help you efficiently locate the commissions you’re seeking.

If you need any further assistance, please don’t hesitate to ask.

[seb]

Hello,

thanks, the way that result are already filtering is not clear (you need to add a clearer information).

To increase user experience you can add a loader when we update the date range (actually result are loading in background without information)

[Sangita Support Squad]

@seb, Thank you for your feedback.

Regarding the date range updates, we will add a loader to enhance user experience and keep users informed while the results are loading in the background in our future updates.

Your input is greatly appreciated, and we’re committed to improving the functionality based on your suggestions. If you have any further suggestions or questions, please feel free to let us know!

[Author]

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