[ristorohtlaid]

When sending an enquiry there appears text “Enquiry sent successfully” but no email is received.
When i check woocommerce-settings-email then under wc catalog enguiry there is no emails adressed to that and under manage there is no Recipient(s) box to add email.

[MVX Support Ninja]

Hi, thanks for reaching out to us.
In order to set the email id for enquiry via admin dashboard go to Catalog>Settings>General and scroll down to Enquiry Email Receiver’s settings.
In the Additional Receiver’s email box you can provide the email id where you want to receive the email. (see screenshot- https://prnt.sc/AcyS-06k5a7h )
Do keep us posted

[ristorohtlaid]

Hello. everrything is set from there. I have also tried to deactivate other plugins and changing the theme, but nothing seems to work.

[ristorohtlaid]

i can see from mail log that email has been sent but i don’t receive it. At the same time Wpforms contact email work perfectly, email sent and received.

[MVX Support Ninja]

Kindly create a staging site and share the admin,ftp access where you are getting this issue.
Please note that do not forget to mark the response as private while sharing the access.

[ristorohtlaid]

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[NerdySupportExpert Moumita]

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[ristorohtlaid]

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[NerdySupportExpert Moumita]

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