General Marketplace Discussion (User’s interaction forum)
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Analytics showing wrong totals and not showing some orders in analytics.
1. I disabled all plugins except wc-marketplace and woocommerce, set default twenty twenty theme, still same issue.
2. I tried to Import Historical Data manually, it will show like this https://prnt.sc/12l16qv when I click start, it gets stuck here https://prnt.sc/12l1szg , I unticked the ‘Skip previously imported customers and orders’ and started imported but it completed full, I refreshed and went back to revenue or order, it’s still showing incomplete data and many orders were missing, I went to woocommerce order screen, still same missing orders in analytic screen wer also missing in woocommerce order list page. i disabled wc marketplace plugin, analytics showed correctly, all missing orders wer showing but since there was no wc marketplace plugin active, analytics were showing duplicate order total also. (latest woocommerce and wc marketplace plugin) -
Hi @anirudh.5bs, thanks for getting in touch with us.
We checked the screenshots you have shared i.e. https://prnt.sc/12l16qv and https://prnt.sc/12l1szg , these are not added by our plugins.
Can you please ensure first which plugin is adding this and let us know.Also, share a video of the full flow as we haven’t worked with this plugin.
Looking for your co-operation regarding the same. -
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@anirudh.5bs, we have opened this thread.
However as shared earlier, we don’t add these fields: https://prnt.sc/12l16qv and https://prnt.sc/12l1szg
So, we are not sure how WCMp is causing this issue. Can you please share a video capture, that might help us further.
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No, i hv pos plugin installed, 99% of sales are done in pos plugin in shop. it won’t create sub orders and pos report is showing accurate data, we received only 3 orders in website worth 5.5k, thats all. i spent days trying to do what I showed in video for each plugin individually, but number it immediately shows wrong data when in enable wc marketplace and refresh.
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as i shown in that video, many orders wer missing from order screen, they are not sub orders, they are pos order, ur plugin is considering them as sub order and leaving it from analytics and not displaying for admin. why is wcmp plugin is taking normal pos order as sub order? it is specifically taking only few pos orders as sub orders, why? if i disable wcmp plugin, everything works fine.
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The topic ‘Import Historical Data issue and wrong analytics’ is closed to new replies.